Vitality

About the Company

We’re here to help you live a longer, healthier and more financially secure life.

Our positively different health and life insurance reward you for being healthy.

By incentivising you to take a more active role in managing your own wellness, you can develop positive long-term lifestyle and financial habits that are good for you, good for us and good for society.

That’s why more than a million Vitality members (as at June 2018) are now enjoying better health, better protection and better financial security, living the life they want.

Vitality. Positively different.

Listed Jobs

Company Name

Vitality

Job Title

Learning and Performance Consultant

Job Description

**Job title** Learning and Performance Consultant **Role Summary** Design, deliver and evaluate learning interventions to improve employee performance and member experience. Lead the full consultancy cycle – from needs analysis and data-driven proposals to instructional design, delivery and post‑implementation evaluation – while partnering with business leaders to align learning solutions with strategic objectives. **Expectations** - Deliver high‑quality digital‑first learning solutions that meet business outcomes. - Manage multiple learning projects within agreed timelines and quality standards. - Maintain rigorous data collection and analysis to measure impact. - Foster collaborative relationships with stakeholders across the organization. - Demonstrate strong organisational and communication skills in a fast‑paced environment. **Key Responsibilities** - Analyse learning and performance data to identify improvement opportunities. - Design, develop and deliver engaging e‑learning, virtual, and in‑person content using Articulate, Camtasia and other digital tools. - Facilitate induction programmes and large‑group training sessions. - Evaluate learning effectiveness through qualitative and quantitative methods. - Partner with business leaders to define success metrics and ensure alignment with goals. - Recommend and implement performance‑support interventions (e.g., digital adoption tools such as Newired, WalkMe, Whatfix). - Oversee sign‑off processes and ensure technical accuracy and QA of all learning assets. - Maintain and update LMS content, ensuring administrative accuracy. - Support organisational change initiatives through targeted learning interventions. **Required Skills** - Excellent communication and people skills, with experience facilitating large audiences. - Strong organisational ability and meticulous attention to detail. - Creativity and problem‑solving mindset. - Proficiency in Microsoft 365 (Word, Excel, PowerPoint, Outlook, Teams, SharePoint). - Hands‑on experience with digital adoption tools and AI applications in L&D. - Knowledge of instructional design principles and learning theory. - Ability to analyse data, build proposals and measure learning impact. **Required Education & Certifications** - Minimum of a bachelor’s degree in Learning & Development, Business, Psychology or related field, or equivalent professional experience. - 12 + months of contact‑centre experience or comparable performance‑support role. - Certifications in instructional design, project management or Microsoft Office Specialist preferred but not mandatory.

Bournemouth, United kingdom

Hybrid

26-03-2026