- Company Name
- Fairmont Hotels & Resorts
- Job Title
- Director of Security
- Job Description
-
Job Title: Director of Security
Role Summary: Lead the hotel’s Security & Loss Prevention Department, ensuring the safety of guests, staff, and property through strategic leadership, policy development, and emergency management.
Expectations: Deliver a secure, compliant environment; uphold confidentiality; maintain high standards of professionalism and crisis readiness; foster collaborative relationships with internal departments and external law‑enforcement agencies.
Key Responsibilities:
- Recruit, interview, evaluate and develop Security Supervisors, Officers and support staff.
- Design, implement and maintain security policies, procedures, and training programs.
- Oversee scheduling, performance reviews, promotions and disciplinary actions for the security team.
- Direct response to security incidents, including fire, alarm, threat, medical emergencies and intrusive visitor events.
- Manage HVAC monitoring, CCTV operations, lost‑and‑found protocols, key‑management and device‑search procedures.
- Liaise with local police, fire, and emergency services; coordinate integrated security and safety protocols.
- Lead and support the Health & Safety Committee, workplace violence prevention plan, fire, bomb and health safety procedures.
- Configure and maintain security software (e.g., Salto & Alice), ensuring accurate record keeping and reporting.
- Maintain confidentiality, exhibit professional presentation, and uphold high ethical standards.
- Promote a culture of safety and continuous improvement across all hotel departments.
Required Skills:
- Proven senior security leadership (≥3 years).
- Strong verbal and written communication, de‑escalation and judgment skills.
- Crisis and emergency management, with capability to handle high‑pressure situations.
- Collaborative team‑builder with interpersonal problem‑solving aptitude.
- Computer literate (Microsoft Office); familiarity with standard security software.
- High personal responsibility, reliability and composure under stress.
Required Education & Certifications:
- University/College degree in Security Management, Criminal Justice, Hospitality, or related field (preferred).
- Professional certifications in law enforcement, security, or loss prevention (asset).
- Demonstrated training in crisis management is desirable.
Long beach, United states
On site
Junior
15-12-2025