Bird & Blend Tea Co. B Corp

About the Company

Named in The Sunday Times as one of the Best Places to Work, we are a B Corp Certified, independent, award winning tea company on a mission to spread happiness & reimagine tea! We're tea mixology experts and with over 100 blends, special seasonal teas & matcha on our famous Tea Wall it's easy to see why our customers have described us as Tea Magicians! Tea is our TEAm’s passion so whether you’re browsing our D2C website, chatting with us on social media or popping into the store, we’re here to help you explore the magical world of tea!

Co-Founders Krisi & Mike set up the company at the age of 23 after returning from Canada where they had been working as ski instructors and where the idea for Bird & Blend was born. From day one they put sustainability high on their priority list and this has not changed. We keep people & the planet at the forefront of our decision making and Krisi & Mike went from packing tea in their back bedroom to having 180+ staff, 18 stores (and counting!) across the UK and a thriving international online store. Bird & Blend is leading the way in tea innovation in the UK!

We are actively looking to grow the wholesale and B2B arm of Bird & Blend and we're open to new opportunities to partner and collaborate. Please get in touch with us!

Listed Jobs

Company Name

Bird & Blend Tea Co. B Corp

Job Title

Team Leader - 15 Month Fixed Term Contract

Job Description

**Job title** Team Leader – 15‑Month Fixed Term Contract **Role Summary** Lead and motivate a small retail team to deliver outstanding customer service, maintain store standards, and support day‑to‑day operations in the absence of a manager. **Expectations** - Demonstrate a passion for people and service excellence. - Be organised, creative, and lead by example. - Seek career growth within a rapidly expanding retail business. - Share a commitment to sustainability and ethical practices. **Key Responsibilities** 1. Ensure an exceptional customer experience and drive team engagement. 2. Open and close the store, set daily targets, and monitor performance. 3. Maintain a clean, safe, and commercial environment, adhering to health‑and‑safety standards. 4. Delegate tasks, follow up on completion, and report status to Store/Assistant Manager. 5. Manage stock accurately, minimise wastage, and process incoming merchandise. 6. Present and display product samples attractively and hygienically. 7. Maintain kitchen area, ensuring ingredient availability and cleanliness. 8. Resolve customer inquiries, team issues, and staff scheduling in the manager’s absence. 9. Implement business changes and initiatives as directed. 10. Execute ad‑hoc tasks and projects as delegated. **Required Skills** - Proven leadership or supervisory experience in retail or hospitality. - Strong customer‑service orientation and interpersonal communication. - Excellent organisational and multitasking abilities. - Ability to train, motivate, and develop a small team. - Knowledge of inventory control and stock‑taking procedures. - Understanding of health & safety and store compliance regulations. - Adaptability, problem‑solving, and decision‑making skills. - Commitment to sustainable and ethical business practices. **Required Education & Certifications** - High‑school diploma or equivalent. - Prior experience in retail or hospitality management preferred. - Completion of relevant health‑and‑safety or food handling training is advantageous.

Greenhithe, United kingdom

On site

10-10-2025

Company Name

Bird & Blend Tea Co. B Corp

Job Title

Junior Merchandiser

Job Description

**Job title:** Junior Merchandiser **Role Summary:** Support and execute merchandising strategy for assigned product categories, managing stock flow, trading performance, and cross‑functional coordination to drive commercial success across retail, e‑commerce, and operations. **Expectations:** - Own designated categories, ensuring optimal inventory levels and product availability. - Deliver timely, data‑driven insights on trading, promotions, and launch performance. - Collaborate with Buying, Operations, Retail, and Fulfilment to align planning, allocation, and forecasting. - Mentor and assist Merchandising Assistants while continuously improving merchandising processes. **Key Responsibilities:** - Manage stock flow, rate of sale, cover levels, and stock turn for selected categories. - Coordinate intake planning, product onboarding, and production scheduling with Buying and Operations. - Monitor branch stock levels; adjust allocations to enhance turnover and reduce risk. - Lead weekly KPI reporting; highlight trends, recommend actions, and support trading meetings. - Track campaign and launch performance by channel and branch; report results and lessons learned. - Contribute to range planning, historical performance analysis, and future promotional strategy. - Maintain line card accuracy, allocation logic, and administrative processes. - Act as primary contact for Retail, e‑commerce, and Operations regarding category queries. **Required Skills:** - Omnichannel merchandising experience with demonstrated ownership of product areas. - Strong analytical skills: proficient in Excel, trade reporting tools, and stock systems. - Commercial awareness: translate trading data into actionable business decisions. - Excellent organizational and detail‑oriented mindset with ability to see the bigger picture. - Effective cross‑departmental communication and collaboration. - Proactive, curious attitude and willingness to take on increasing responsibility. **Required Education & Certifications:** - Bachelor’s degree in Business, Marketing, Supply Chain, or related field preferred. - Relevant merchandising or supply‑chain certifications (e.g., Certified Merchandiser) are a plus.

Worthing, United kingdom

Hybrid

Junior

21-10-2025

Company Name

Bird & Blend Tea Co. B Corp

Job Title

Ecommerce Assistant

Job Description

Worthing, United kingdom

Hybrid

21-10-2025

Company Name

Bird & Blend Tea Co. B Corp

Job Title

Store Manager

Job Description

Job Title: Store Manager Role Summary: Lead day‑to‑day operations of a retail tea store, driving sales, customer experience, and team performance. Manage budgets, merchandising, stock, and community engagement while upholding brand values and sustainability goals. Expectations: * Deliver exceptional customer service and experience. * Meet or exceed sales targets and KPI benchmarks. * Inspire and develop a high‑performing, inclusive team. * Maintain brand standards and sustainability commitments. Key Responsibilities: * Oversee daily store operations, opening and closing procedures, and staff rosters. * Manage inventory, conduct stock takes, and ensure optimal stock levels. * Implement visual merchandising standards and update displays to attract and retain customers. * Drive sales initiatives with the Assistant Manager; analyse performance data and adjust strategies. * Recruit, induct, train, and coach staff; handle employee relations and performance management. * Plan and execute store events and local outreach activities to increase footfall and community engagement. * Support the store’s marketing and sustainability strategy, encouraging eco‑friendly practices. * Serve as a brand ambassador, embodying company values and fostering a positive culture. Required Skills: * Minimum 2 years of store or customer‑service management experience. * Strong sales acumen with a proven ability to meet targets. * Leadership skills: motivation, coaching, conflict resolution, and team development. * Excellent communication, problem‑solving, and customer‑service abilities. * Proficiency in visual merchandising, inventory management, and basic financial reporting. * Passion for tea or related product lines and ability to communicate enthusiasm. * Experience with sustainability initiatives and B Corp standards is a plus. Required Education & Certifications: * High school diploma or equivalent; bachelor’s degree preferred. * Retail management or hospitality certification is advantageous.

Oxford, United kingdom

On site

Junior

01-12-2025