- Company Name
- AVASO Technology Solutions
- Job Title
- Global Account Manager
- Job Description
-
**Job Title:** Global Account Manager
**Role Summary:**
Drive revenue growth and customer retention for assigned multinational IT service accounts. Own end‑to‑end sales cycles, expand service footprints across geographies, and act as senior‑level strategic advisor while coordinating cross‑functional teams to deliver complex, multi‑country solutions.
**Expectations:**
- Deliver multi‑year account plans and meet/exceed revenue targets.
- Generate new pipeline using existing industry network and secure large, multi‑tower deals.
- Maintain high customer satisfaction, renewal rates, and executive relationships.
- Ensure accurate forecasting, governance, and compliance across all sales activities.
**Key Responsibilities:**
- Serve as primary commercial owner for global accounts; develop and execute growth strategies.
- Lead global sales pursuits from qualification through negotiation and contract signing.
- Build and sustain senior‑level (Director‑C‑suite) relationships; act as trusted advisor.
- Coordinate solutioning, delivery, pricing, finance, legal, and marketing teams for seamless execution.
- Manage pipeline and forecast in Salesforce; produce executive dashboards on performance and risk.
- Lead multi‑country RFP responses, pricing models, and proposal approvals.
- Partner with Delivery and Customer Success to align operations; provide market insights for GTM and service catalog evolution.
- Support marketing with references, case studies, and thought‑leadership content.
**Required Skills:**
- Proven 8‑15 years in global IT services, managed services, or technology solution sales.
- Established network with OEMs, distributors, integrators, and multinational enterprises.
- Strong commercial acumen, negotiation, and deal‑closing abilities.
- Expertise in field services, managed services, IT asset services, and global delivery models.
- Excellent executive communication and presentation skills.
- Ability to operate in complex, matrixed organizations and drive cross‑functional outcomes.
- Strategic, analytical, persuasive, and customer‑centric mindset; high ownership and proactive execution.
**Required Education & Certifications:**
- Bachelor’s degree in Business, IT, Economics, Engineering, or related field (required).
- Master’s degree or MBA (preferred but not mandatory).
- No specific certifications listed; industry experience and network are essential.