H&M

About the Company

At H&M, we welcome you to be yourself and feel like you truly belong. Help us reimagine the future of an entire industry by making everyone look, feel, and do good.

We take pride in our history of making fashion accessible to everyone and led by our values we strive to build a more welcoming, inclusive, and sustainable industry. We are privileged to have more than 120,000 colleagues, in over 75 countries across the world. That’s 120 000 individuals with unique experiences, skills, and passions. At H&M, we believe everyone can make an impact, we believe in giving people responsibility and a strong sense of ownership. Our business is your business, and when you grow, we grow.

Listed Jobs

Company Name

H&M

Job Title

Department Manager - Horsham

Job Description

**Job title**: Department Manager – Retail **Role Summary** Drive the day‑to‑day operations of a store department, ensuring sales and profitability targets are met while delivering a high‑quality customer experience. Lead, coach, and develop the department team, analysing performance KPIs and maintaining compliance with health, safety, legal and security standards. **Expectations** - Full‑time permanent role, 39 hours per week. - 7‑day availability, including weekends. - Proven management experience in a customer‑facing retail environment. - Demonstrated passion for profitability and people development. - Customer‑first mindset. **Key Responsibilities** 1. Set and communicate a clear vision that focuses on optimal customer and colleague experience. 2. Evaluate team performance, provide regular feedback, and drive succession planning through development and training. 3. Analyse and report on sales, profit, and other Key Performance Indicators for the department. 4. Ensure adherence to health & safety, legal, and security policies in line with corporate and local requirements. 5. Maintain store standards and merchandising as per visual guidelines. **Required Skills** - Leadership with strong team‑management and coaching abilities. - Excellent customer service orientation. - Ability to analyse, interpret, and act on sales & profit data. - Knowledge of health, safety, and security compliance in retail. - Effective communication and interpersonal skills. - Adaptability, problem‑solving, and decision‑making under pressure. **Required Education & Certifications** - Bachelor’s degree or equivalent in business, retail management, or related field preferred. - Prior retail management experience required; relevant certifications in retail, sales management or health & safety compliance are advantageous.

Horsham, United kingdom

On site

01-12-2025

Company Name

H&M

Job Title

Lease Manager (h/f) - CDI - Paris

Job Description

**Job Title** Lease Manager (H/F) **Role Summary** Lead the long‑term leasing strategy for the brand’s commercial and non‑commercial assets across France, Belgium, and Luxembourg. Optimize the portfolio through renegotiations, rebuilds, right‑sizing and relocations while ensuring alignment with business growth plans. Build business cases, manage landlord relationships and collaborate cross‑functionally with Legal, Finance, Store Design, and corporate teams. **Expectations** - Deliver measurable leasing outcomes (cost savings, increased value, timely renewals). - Provide a strategic, entrepreneurial approach to portfolio growth. - Maintain strong financial stewardship, understanding P&L and lease economics. - Communicate effectively in English; Flemish a plus. - Travel frequently across the three countries. **Key Responsibilities** 1. Execute the long‑term leasing strategy and support capital projects. 2. Identify opportunities for portfolio enhancement, balancing short‑term impact with long‑term value. 3. Optimize leases through renegotiations, rebuilds, right‑sizing, relocations, and terminations. 4. Map competitors, monitor market trends, and source new retail locations. 5. Prepare comprehensive business cases – location suitability, commercial concept, space configuration, legal/financial terms. 6. Represent the brand to landlords and potential partners, fostering relationships for long‑term growth. 7. Coordinate with internal stakeholders (Legal, Finance, Store Design, Visual, Areas, C&F) to align decisions and achieve approvals. 8. Support day‑to‑day leasing activities, maintaining accurate lease data in internal systems. **Required Skills** - Results‑driven, strategic thinking, strong analytical ability. - Entrepreneurial mindset, proactive “can‑do” attitude. - Financial acumen – deep understanding of P&L, lease economics, and key financial drivers. - Excellent written and verbal communication in English; Flemish knowledge is a plus. - Proficiency in Microsoft Office Suite. - Ability to manage multiple stakeholders and cross‑functional teams. **Required Education & Certifications** - Bachelor’s or Master’s degree in Real Estate, Business/Economics, Law, or a related field. - Minimum 3 years of leasing, controlling, and/or real‑estate experience, preferably in retail. - Demonstrated experience in property leasing and knowledge of legal frameworks and contract terms. ---

Paris, France

On site

Senior

08-12-2025

Company Name

H&M

Job Title

E-Com Lead

Job Description

Job Title E-Com Lead Role Summary Lead digital commerce initiatives to drive profitable growth by optimizing product visibility, navigation, and the overall customer journey on the company’s web and mobile app platforms. Collaborate closely with merchandising, marketing, and activation teams to align campaigns, enhance user experience, and increase sales metrics. Expectations - Minimum 5 years progressive experience in e‑commerce roles focused on commercial performance. - Proven ability to translate data insights into actionable strategies that improve product ranking, conversion, and customer lifetime value. - Strong knowledge of fashion retail trends and competitive landscape. - Excellent communicator and collaborator capable of working cross‑functionally with merchandising, marketing, and technology teams. - Strategic thinker with a growth‑oriented mindset, committed to aligning digital tactics with brand and sales objectives. Key Responsibilities - Plan and execute daily product exposure, including content curation and placement on the website and app. - Optimize product ranking, navigation, and internal search algorithms based on trend analysis and customer behavior. - Manage promotional activities: deals, discounts, and content publishing to maximize performance. - Conduct data analysis using analytics and business intelligence tools; translate findings into actionable initiatives. - Monitor fashion trends, competitive actions, and market shifts; adjust site strategy accordingly. - Coordinate with marketing, customer activation, and merchandising teams to synchronize campaigns and ensure seamless digital experience. - Work with other e‑commerce leads to leverage cross‑merchandising opportunities, boosting average order value and customer lifetime value. - Provide product and customer strategy insights to regional omni‑merchandising and customer activation teams. - Maintain product listings and website content using e‑commerce platforms and content management systems (e.g., Adobe Experience Manager). Required Skills - Expertise in e‑commerce platforms and CMS (Adobe Experience Manager, SAP Commerce, Shopify, etc.). - Proficiency with data visualization and analytics tools: Google Analytics, Tableau, Power BI, or equivalent. - Strong analytical and quantitative skills, with the ability to synthesize data into clear, actionable recommendations. - Effective verbal and written communication, facilitating collaboration across multidisciplinary teams. - Strategic planning and execution with a focus on growth and profitability. - Ability to manage multiple priorities in a fast‑paced, dynamic environment. Required Education & Certifications - University degree, preferably in Business, Economics, Marketing, or a related field. - No mandatory certifications, though experience with e‑commerce, analytics, or project management credentials will be advantageous.

London, United kingdom

On site

Senior

10-12-2025

Company Name

H&M

Job Title

H&M Sales Advisor- Valley Fair

Job Description

**Job Title**: Sales Advisor **Role Summary**: Provide exceptional customer service in a fashion retail setting, driving sales of H&M products while delivering a positive brand experience. Manage garment presentation, store operations, and visual merchandising to maintain an engaging sales floor. **Expectations**: - Deliver friendly, personalized service and maintain high customer satisfaction. - Meet or exceed individual and store sales targets. - Uphold H&M brand standards, visual guidelines, and health & safety protocols. - Demonstrate up‑to‑date knowledge of fashion trends, product offerings, and competitor trends. **Key Responsibilities** - Welcome and assist customers throughout the store, including OMNI services. - Explain fashion trends, stories, and product details; promote and sell merchandise. - Actively promote the H&M Loyalty App and sustainability initiatives. - Operate fitting room and checkout areas per best‑practice procedures. - Perform full garment cycle: unpacking, refilling, steaming, and upkeep. - Maintain a clean, organized sales floor and back‑of‑house, including stockrooms. - Update and refresh visual merchandising displays according to visual & commercial guidelines. - Replenish stock following established routines. - Support omni‑store services (In‑store Care App, Click & Collect, Smart Store). - Assist with opening and closing procedures. - Follow all health & safety guidelines and legal requirements. **Required Skills** - Strong interpersonal and communication skills. - Passion for fashion and current trend awareness. - Sales proficiency and closing ability. - Teamwork, flexibility, and adaptability in a dynamic environment. - Basic computer and POS knowledge; comfortable using in‑store tech tools. - Organization, time‑management, and attention to detail. - Ability to work irregular hours and shifts. **Required Education & Certifications** - High school diploma or equivalent. - Completion of H&M onboarding and retail training; no specific certifications required.

Santa clara, United states

On site

25-12-2025