cover image
WGSN

WGSN

www.wgsn.com

3 Jobs

964 Employees

About the Company

WGSN is the global authority on consumer trend forecasting. We help brands around the world create the right products at the right time for tomorrow’s consumer.

WGSN's trusted consumer and design forecasts power outstanding product design, enabling our customers to create a better future. Our services cover consumer insights, beauty, consumer tech, fashion, interiors, lifestyle, food and drink forecasting, data analytics and expert advisory.

Listed Jobs

Company background Company brand
Company Name
WGSN
Job Title
AI Engineer
Job Description
Job Title: AI Engineer Role Summary: Full‑Stack AI Engineer responsible for taking large language model (LLM) and multimodal AI prototypes into production, designing APIs, CI/CD pipelines, inference infrastructure, and monitoring systems to power consumer‑trend forecasting products. Expectations: Deliver scalable, secure, high‑performance AI services; convert notebooks into production‑ready components; collaborate closely with data scientists, data engineers, product managers, and platform teams; uphold AI governance and safety standards; continuously adopt emerging AI and MLOps technologies. Key Responsibilities: - Build, deploy, and maintain LLM/ multimodal models for production use. - Convert experimental notebooks into robust, testable services. - Design and implement retrieval‑augmented generation (RAG) systems, semantic search pipelines, embeddings, and vector search infrastructure. - Develop CI/CD pipelines for model deployment, versioning, evaluation, rollback. - Construct scalable inference infrastructure using Docker, Kubernetes, and AWS services (Lambda, ECS/EKS, API Gateway, S3, CloudWatch). - Implement monitoring for latency, throughput, drift, hallucinations, quality, reliability, and cost. - Design and develop production‑grade APIs and microservices (Python/FastAPI). - Optimize inference performance via batching, caching, autoscaling, and efficient resource usage. - Ensure all AI services meet reliability, scalability, performance, and security requirements. - Collaborate with Data Engineering and DataOps to maintain high‑quality training and inference data pipelines. - Build automated evaluation pipelines, test suites, and guardrails for safe, predictable behavior. - Contribute to AI governance, safety, compliance, and responsible‑AI frameworks. - Communicate technical concepts clearly to non‑technical stakeholders. Required Skills: - Proficient in Python and building production APIs (FastAPI or equivalent). - Hands‑on experience deploying and operating LLM‑based systems at scale. - Practical knowledge of RAG architectures, embeddings, vector databases, and semantic search. - Strong familiarity with AWS services (Lambda, ECS/EKS, S3, API Gateway, CloudWatch). - Solid understanding of CI/CD, Docker, Kubernetes, and related orchestration. - Experience designing scalable, reliable, secure back‑end systems. - Excellent problem‑solving and prototyping‑to‑production skills. - Effective collaboration with cross‑functional teams. - Ability to explain complex technical ideas to non‑technical audiences. Required Education & Certifications: - Bachelor’s or Master’s degree in Computer Science, Machine Learning, Data Engineering, or related field. - Relevant certifications (e.g., AWS Certified Solutions Architect, AWS Certified DevOps Engineer, or similar ML engineering credentials) preferred.
London, United kingdom
On site
05-01-2026
Company background Company brand
Company Name
WGSN
Job Title
Senior Director, Mindset
Job Description
**Job Title:** Senior Director, Mindset **Role Summary:** Strategic leader responsible for driving growth of the North America consulting practice, shaping regional strategy, and delivering high‑value client engagements across fashion, beauty, food & drink, and product design sectors. Oversees client relationships, internal team development, and revenue targets while ensuring data‑driven, evidence‑based consulting outcomes. **Expectations:** - Lead and execute the North America consulting strategy to achieve revenue and billing targets. - Build and nurture senior client relationships, securing high‑value, long‑term contracts. - Elevate the capability and performance of the consulting team through coaching and process optimization. - Maintain accountability for quality, strategic insight, and forecasting excellence in all client work. - Collaborate with senior commercial leaders to identify and capitalize on new business opportunities. **Key Responsibilities:** - Define and implement the regional consulting roadmap aligned with global strategy. - Own financial KPIs, annual billings, and revenue growth for the North America market. - Partner with Key Account Managers to develop strategic growth plans for key and high‑value accounts. - Lead multidisciplinary project teams, ensuring strategic outcomes and client satisfaction. - Manage and mentor senior consultants and their teams, overseeing delivery and account growth. - Instill best practices in client relationship management and service standards across the consultancy. - Foster a collaborative, innovative culture that supports team development and scaling. - Travel nationally and internationally to lead high‑impact consulting projects. **Required Skills:** - Extensive consulting or agency experience with a proven record of commercial success. - Demonstrated ability to manage high‑value client engagements (>$100K) and retainer work. - Strong commercial acumen and understanding of enterprise‑level consulting models. - Expertise in strategic foresight, trend analysis, and data‑driven decision making. - Excellent leadership, stakeholder management, and communication skills. - Ability to develop and execute growth strategies and identify new business opportunities. - Proven team‑building and talent development capabilities. - Willingness to travel for client engagements. **Required Education & Certifications:** - Bachelor’s degree in Business, Marketing, Design, or a related field (required). - Advanced degree (e.g., MBA, Master’s in Strategy/Design) preferred. - Relevant professional certifications (e.g., Project Management, Management Consulting) are a plus.
New york, United states
On site
Senior
22-01-2026
Company background Company brand
Company Name
WGSN
Job Title
Account Management Team Manager
Job Description
**Job Title** Account Management Team Manager **Role Summary** Lead, coach, and develop a high‑performing team of 6–8 Account Managers responsible for client retention, revenue growth, and upsell across EMEA. Drive the execution of pricing, packaging, and risk mitigation strategies to deliver commercial success and maximum value for subscription‑based customers. **Expectations** - Achieve 100%+ value‑retention and exceed growth/upsell targets. - Deliver accurate revenue forecasting and KPI reporting. - Foster a culture of accountability, continuous improvement, and shared wins. - Champion effective use of Salesforce and sales tools. **Key Responsibilities** - Directly manage and develop an international team of account managers. - Execute the company’s pricing and packaging strategy with operational discipline. - Build deep, strategic relationships with key clients, driving success through proactive account planning. - Design and implement risk‑mitigation plans to safeguard account health. - Analyze team and client data to identify growth opportunities and optimize performance. - Monitor and report on KPIs, forecast revenue, and inform cross‑functional teams. - Promote the use of Salesforce, forecasting, and reporting dashboards. - Collaborate with New Business, Product, Marketing, and Customer Success to align service delivery. **Required Skills** - 3+ years in a senior account management or customer success role within B2B SaaS/subscription environments. - Proven record of managing the full post‑sale lifecycle, including onboarding, renewal, and upsell. - Strong commercial acumen and a client‑obsessed mindset. - Expertise in pricing strategy development, growth planning, and engagement models. - Data‑first mindset with advanced Salesforce, forecasting, and dashboard skills. - Excellent coaching, leadership, and team‑development abilities. - Strategic communication and influence across all organizational levels. - Agile, solution‑oriented, and thriving in fast‑paced outcomes. **Required Education & Certifications** - Bachelor’s degree (or equivalent) in Business, Marketing, Finance, or related field. - Relevant certifications in CRM, Salesforce, or account management (preferred).
London, United kingdom
On site
Junior
17-02-2026