Bruntwood

About the Company

Workspace | Laboratories | Retail | Leisure

We own, let and manage outstanding buildings, workspace, innovation and science facilities.

Our purpose: creating thriving cities. This purpose fuels our passion for supporting arts and culture, our deep community engagement and our ambitious plans for future growth. It ensures every investment and decision we make benefits our customers, our communities and our colleagues: because when our cities thrive, so do we.

Our commitment to creating thriving cities has helped us to grow into a company with more than £1bn in assets under ownership across over 100 landmark properties, a development pipeline of £1.4bn, and a team of more than 800 people working across our group.

Listed Jobs

Company Name

Bruntwood

Job Title

Host / Receptionist - St James

Job Description

Job title: Host / Receptionist Role Summary: Serve as the first point of contact and face of the property, delivering a high‑quality customer experience, managing inquiries, welcoming visitors, and providing support for meetings, viewings, and communal spaces. Expectations: Maintain a positive, energetic presence; adapt quickly to a fast‑paced environment; manage own workload; uphold high standards of presentation and service; promote wellbeing; demonstrate a can‑do attitude and proactive improvement. Key Responsibilities: • Greet and register visitors and tenants • Monitor and respond to the daily enquiry mailbox • Facilitate meetings and support conference room usage • Host building viewings to aid the sales process • Maintain the appearance and food‑beverage service in lounges and communal areas • Gather and update customer intelligence in the CRM to support sales and retention • Coordinate with colleagues, management, and other departments • Drive continuous improvement initiatives to enhance customer value and operational efficiency. Required Skills: • Excellent verbal and written communication • Strong customer service orientation with hospitality/retail/cabin crew background preferred • Administrative proficiency (email, scheduling, CRM updates) • High attention to detail and multitasking ability • Energetic, positive, and adaptable in a dynamic setting • Team player with a collaborative mindset; capable of leading by example. Required Education & Certifications: • Minimum high‑school diploma or equivalent • Prior administrative or office experience • Hospitality or customer‑service related certification a plus.

Manchester, United kingdom

On site

24-09-2025