Epsilon France

4 Jobs

510 Employees

About the Company

Epsilon France est l’entité Datamarketing de Publicis Groupe avec 650 experts data, marketing et technologiques et plus de 40 métiers représentés. Epsilon France intervient sur l’ensemble des étapes-clé d’un projet de transformation data-driven, de la définition de la stratégie à l’exécution opérationnelle. Epsilon France compte plus de 300 clients actifs et pilote quotidiennement plus de 100 plateformes datamarketing. NOTRE MISSION Avec pour claim « Every Interaction Counts », la mission d'Epsilon France est de conjuguer les pouvoirs de la data, du marketing et de la technologie pour rendre les interactions entre les marques et leurs clients toujours plus justes et pertinentes. Politique RGPD https://cutt.ly/cBuuAev

Listed Jobs

Company Name: Epsilon France
Job Title: Senior Business Analyst Salesforce Service Cloud (F/H/X)
Job Description: **Job title** Senior Business Analyst – Salesforce Service Cloud (F/H/X) **Role Summary** Lead end‑to‑end transformation projects using Salesforce Service Cloud, serving as the primary technical and functional liaison with business stakeholders. Own requirement capture, solution design, configuration, and validation while driving Agile delivery and mentoring a cross‑functional BA/developer squad. **Expectations** - Minimum 7 years experience as a Business Analyst in large‑scale Salesforce implementations or maintenance projects. - Multi‑certified Salesforce professional with extensive functional and technical mastery of Service Cloud and integrated ecosystems (Data Cloud, Agentforce). - Proven track record of delivering complex, multi‑application solutions with strong integration (API, MuleSoft, Talend) and CTI considerations. - Fluency in English; French is a plus but not mandatory. - Hands‑on Agile experience using JIRA/Confluence; ability to manage sprints, backlogs, and risk. **Key Responsibilities** - Serve as the Service Cloud subject‑matter expert for client teams. - Elicit, analyze, and challenge business requirements, translating them into clear, value‑driven user stories and acceptance criteria. - Design process flows, use‑case diagrams, and solution architecture aligned with Salesforce best practices and platform capabilities. - Estimate effort, draft project specifications, and collaborate on overall project plans. - Facilitate Agile ceremonies: sprint planning, backlog grooming, and progress reviews. - Perform core Service Cloud configuration: case management, knowledge base, omni‑channel routing, email‑to‑case, web‑to‑case, flows, and custom objects. - Lead, coach, and coordinate a squad of BAs and developers on configuration and custom development tasks. - Define functional test cases from specifications, oversee testing, and ensure successful user acceptance. - Deliver change management activities: training, documentation, and post‑go‑live support. - Manage sprint backlogs, monitor workload, track risks, and report status to stakeholders. **Required Skills** - Business requirements elicitation & documentation - Process modeling & solution design for Service Cloud - Advanced Salesforce Service Cloud configuration and customization - Integration design (REST/SOAP APIs, MuleSoft, Talend) and CTI connectivity - Agile project delivery (JIRA, Confluence, SCRUM practices) - Leadership, team coaching, and stakeholder communication - English writing and speaking proficiency **Required Education & Certifications** - Bachelor’s or Master’s degree (Bac+4/5) in Commerce, Engineering, Data Marketing, or a related field with a focus on customer relationship or data analytics. - At least three Salesforce certifications, including: * Salesforce Certified Service Cloud Consultant * Salesforce Certified Administrator * Salesforce Certified Platform App Builder - Additional certifications in Data Cloud, Agentforce, or integration technologies are highly desirable.

Company Name: Epsilon France
Job Title: Stagiaire Pilotage du staffing (H/F/X)
Job Description: **Job Title** Staffing Operations Intern (M/F/X) **Role Summary** Support the Data & AI division’s staffing and pre‑sales activities by qualifying client requests, matching them with internal talent, maintaining workflow tools, and contributing to process improvement and reporting. **Expactations** - Demonstrated interest in organization, staffing, and data‑driven environments. - High level of accuracy, reliability, and proactive attitude. - Ability to juggle several tasks simultaneously and meet deadlines. - Strong interpersonal skills and team‑oriented mindset. **Key Responsibilities** - Receive, qualify, and analyze internal and external staffing requests (scope, required skills, seniority, planning constraints). - Align requests with available profiles within the Data & AI pole and ensure solution feasibility. - Enter, update, and monitor staffing tickets in Monday.com; track status and processing times. - Contribute to activity reporting and KPI dashboards. - Assist in the operational follow‑up of tenders and client‑referencing dossiers; consolidate information for commercial responses. - Help formalize and continuously improve staffing processes and supporting tools. - Provide administrative support for cross‑functional activities (e.g., invoicing, documentation). **Required Skills** - Proficiency with Microsoft Office (Excel, PowerPoint, Word). - Working knowledge of Monday.com and Salesforce. - Strong analytical and organizational abilities. - Excellent written and verbal communication in English (French a plus). - Ability to work independently and collaboratively in a fast‑paced environment. **Required Education & Certifications** - Currently enrolled in a Bachelor’s or Master’s program (e.g., Business Administration, Management, Data Science, or related fields). - No specific certifications required; willingness to undertake e‑learning modules as needed.

Paris, France

Hybrid

12-02-2026

Company Name: Epsilon France
Job Title: Ingénieur Data Science (F/H/X)
Job Description: **Job title:** Data Science Engineer (F/M/X) **Role Summary:** Lead data science projects for clients across retail, insurance, telecom, and automotive sectors. Design, implement, and industrialise ML/DL models, translating business requirements into technical solutions, and communicate results to non‑technical stakeholders. **Expectations:** - Deliver measurable business value through data‑driven insights. - Build custom solutions, adapt to diverse client environments, and continuously learn emerging AI technologies. - Communicate effectively in English; articulate findings in lay terms. **Key Responsibilities:** - Frame project scopes for Data Science & AI initiatives. - Acquire, explore, and audit large datasets; design data‑prep pipelines. - Develop, train, evaluate, and fine‑tune ML/DL models (including NLP, CV, generative AI). - Interpret model outputs, synthesize results, and present to business teams. - Operationalise models using MLOps/DevOps practices (Git, Docker, CI/CD, DAG orchestration). - Participate in R&D labs, hackathons, and post‑project reviews. - Deploy solutions on cloud platforms (GCP, Azure, AWS). **Required Skills:** - >3 years of data science experience in consultancy or industry. - End‑to‑end project delivery: data prep, modelling, deployment. - Proficient in Python, SQL, and relational database principles. - Strong grasp of ML fundamentals (regression, classification, time‑series). - Advanced expertise in DL, NLP, CV, generative AI, information retrieval. - Familiarity with cloud AI services (GCP, Azure, AWS). - Experience with MLOps tooling: Git, Docker, workflow orchestration (e.g., Airflow, Prefect). - Excellent analytical, synthesising, and communication abilities. - Fluency in English. **Required Education & Certifications:** - Master’s degree or engineering school diploma in Computer Science, Data Science, or related field. ---

Company Name: Epsilon France
Job Title: Chef de projet Marketing (X/H/F)
Job Description: **Job Title** Marketing Project Manager **Role Summary** Lead the planning, execution, and delivery of multichannel relational marketing projects for international clients. Manage scope, budget, timelines, and resources while serving as the primary client liaison and supervising a junior assistant. **Expectations** - Minimum 3 years of agency‑based project management experience. - Fluent in English and French (written and spoken). - Strong client‑facing skills with a service‑oriented, diplomatic approach. - Ability to mentor junior staff and work collaboratively in a fast‑paced, digital‑marketing environment. **Key Responsibilities** - Own end‑to‑end project governance (scope, cost, schedule, resources). - Conduct benchmarks and competitive analyses; translate insights into actionable recommendations. - Design and propose relational and conversational marketing strategies tailored to client needs. - Supervise and coach a project‑assistant (intern). - Manage project administration: quotations, time tracking, invoicing. - Coordinate internal experts and external vendors; intervene across functions as required. **Required Skills** - Proven project management expertise, preferably with digital‑marketing focus. - Excellent written and oral communication in French and English. - Client relationship management and stakeholder diplomacy. - Analytical mindset for market/benchmark studies. - Familiarity with leading CRM platforms (e.g., Adobe Campaign, Salesforce Marketing Cloud) – preferred. - Team coordination and resource allocation abilities. **Required Education & Certifications** - Bachelor’s degree in Marketing, Business Administration, Communications, or related field. - Project management certifications (PMP, PRINCE2) or CRM platform certifications are advantageous but not mandatory.