Bloomreach

www.bloomreach.com

2 Jobs

1,078 Employees

About the Company

Bloomreach personalizes the e-commerce experience by unifying real-time customer and product data so businesses understand what customers really want.

By connecting that understanding to every channel, the e-commerce experience continuously reflects a changing customer as they shop. With the scale of AI, this creates endless new paths to purchase.

Listed Jobs

Company Name: Bloomreach
Job Title: Business Consultant
Job Description: Job Title: Business Implementation Consultant Role Summary: Consult with e‑commerce clients to deploy and optimize Bloomreach Engagement Platform solutions, translating business needs into data‑driven, AI‑enabled personalization strategies that improve KPIs and ROI. Expectations: - Deliver measurable value through platform adoption within 30–60 days. - Build and sustain strong client relationships across all stakeholder levels. - Maintain expert knowledge of platform modules and industry trends. - Communicate complex concepts clearly in both written and verbal formats. Key Responsibilities: - Gather and document business requirements, data structures, and migration plans. - Design, deploy, and automate platform configurations and features. - Advise on e‑commerce, analytics, data management, marketing automation, and mobile technologies. - Lead client onboarding, adoption, and feature utilization workshops. - Collaborate with Customer Success Managers to co‑create strategy roadmaps and KPI dashboards. - Partner with internal teams to develop service offerings and improve processes. - Proactively troubleshoot and resolve client issues with a goal‑oriented approach. Required Skills: - 2–3 years of SaaS consulting experience. - Proficiency with at least one Bloomreach Engagement platform feature. - Knowledge of online analytics, performance marketing, marketing automation, data science, A/B testing, personalization, campaign optimization, CLV, email automation, reactivation, attribution, prediction, product recommendations, and e‑commerce. - Strong consulting, presentation, and stakeholder‑management skills. - Excellent organizational, proactive problem‑solving, and communication abilities. - Native or professional fluency in English. Required Education & Certifications: - Bachelor’s degree in Business, Marketing, Computer Science, or related field (preferred). - Relevant certifications in SaaS, marketing automation, or data analytics (e.g., Google Analytics, HubSpot, Adobe).

Company Name: Bloomreach
Job Title: Senior AI Product Manager
Job Description: **Job title** Senior AI Product Manager **Role Summary** Lead end‑to‑end development of AI‑native features for Bloomreach Clarity, an AI‑powered conversational shopping platform. Drive concept through launch, collaborate with cross‑functional teams, and use data to guide product decisions, focusing on real business value and user adoption. **Expectations** (Key deliverables) - Own the roadmap and delivery of AI/LLM capabilities within Clarity. - Secure measurable impact on customer satisfaction, usage, and revenue. - Communicate progress and strategic decisions to leadership and stakeholders. - Champion responsible AI practices and ethical implementation. **Key Responsibilities** - Ideate, prototype, and launch new AI features, from concept to production. - Partner with engineering, design, data science, and research to build conversational AI pipelines. - Conduct customer research to uncover needs and validate solutions. - Collaborate with Customer Success and Data teams for rollout, workflow integration, and feedback collection. - Monitor AI feature performance, adoption, and business outcomes; iterate based on insights. - Stay current on AI/GenAI trends, competitors, and market gaps; translate findings into product strategy. - Provide clear, data‑driven updates to leadership and cross‑functional stakeholders. **Required Skills** - 3–6+ years product management in B2B SaaS, ideally with AI/GenAI product experience. - Proven track record delivering AI or LLM‑driven features that achieved adoption and business metrics. - Strong product‑growth mindset; experience scaling intelligent product experiences. - Ability to synthesize complex AI concepts for non‑technical stakeholders. - Comfortable working with engineers, data scientists, researchers, and global teams. - Knowledge of responsible AI, ethics, and compliance considerations. - Excellent analytical, communication, and presentation skills. **Required Education & Certifications** - Bachelor’s degree in Computer Science, Engineering, Business, or related field. - Master’s or advanced certifications (e.g., product management, AI ethics) are a plus.