DMARC Analyzer (Acq. by Mimecast)

www.dmarcanalyzer.com

2 Jobs

11 Employees

About the Company

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Listed Jobs

Company Name: DMARC Analyzer (Acq. by Mimecast)
Job Title: Mid-Market Account Manager
Job Description: **Job Title:** Mid-Market Account Manager **Role Summary** Lead targeted sales efforts for 350–1,000 employee accounts, focusing on upselling cybersecurity products and maintaining customer retention. Serve as the primary internal contact, driving revenue growth through strategic account planning and execution. **Expectations** Achieve quarterly/annual upsell revenue targets, mitigate customer churn, and execute end-to-end sales processes. Collaborate with partners to develop and implement account strategies. Prioritize new product sales and incremental revenue opportunities. **Key Responsibilities** - Manage 100+ customer accounts in the mid-market segment. - Develop and execute account plans with Partner/Channel Development teams. - Drive upsell/cross-sell initiatives for cybersecurity solutions. - Apply structured sales methodologies to close complex deals. - Attend training to maintain product and sales process expertise. **Required Skills** - Proven IT/SaaS sales experience with 2+ years in cybersecurity (email, security, storage preferred). - Proficiency in Salesforce for CRM management. - Strong understanding of corporate IT team dynamics and purchasing processes. - Partnership sales experience (channel/reseller). - Excellent verbal/written communication and presentation skills. - Results-driven mindset with quota-achievement track record. **Required Education & Certifications** - Bachelor’s degree preferred (not mandatory). - Relevant cybersecurity/sales certifications advantageous but not required.

London, United kingdom

On site

15-03-2026

Company Name: DMARC Analyzer (Acq. by Mimecast)
Job Title: Vice President, Customer Success EMEA
Job Description: **Job Title**: Vice President, Customer Success EMEA **Role Summary**: Lead international Customer Success teams in EMEA and APAC to deliver post-sale outcomes, drive customer value realization, and foster long-term loyalty. Focus on strategic leadership, cross-functional collaboration, and scalable processes. **Expectations**: - Build and scale high-performing Customer Success teams aligned with customer outcomes. - Define and execute strategies for customer lifecycle engagement across global markets. - Align team structure, playbooks, and processes with regional market needs. - Partner with cross-functional teams to ensure seamless customer experiences. **Key Responsibilities**: - Oversee customer onboarding, retention, and advocacy, ensuring measurable value realization. - Develop frameworks for success planning, adoption measurement, and business reviews. - Translate product capabilities into customer value propositions with Product, Marketing, and Enablement teams. - Collaborate with Sales, Renewals, and Revenue Operations for integrated customer strategies. - Serve as the voice of the customer in Product and Engineering roadmaps. - Engage executive stakeholders to build trust, resolve strategic issues, and generate advocates. **Required Skills**: - Senior leadership experience (4–5+ years) in B2B SaaS Customer Success. - Proven expertise in scaling CS teams internationally, with cultural and operational awareness in EMEA/APAC markets. - Data-driven mindset to prioritize initiatives based on customer health metrics. - Strong stakeholder communication at executive levels (C-suite, VPs). - Clear understanding of customer success vs. sales, emphasizing value delivery over pipeline metrics. - Familiarity with Customer Success platforms, enterprise SaaS, or cybersecurity preferred. **Required Education & Certifications**: Not specified. Prior leadership in B2B SaaS environments is mandatory.

London, United kingdom

On site

Senior

12-03-2026