itsu

About the Company

We are itsu, the leading Asian-inspired quick-service restaurant and grocery brand with over 80 restaurants across the UK, Belgium, and France, and a growing wholesale business across Europe and beyond.

We’ve been serving nutritious, Asian-inspired food with respect, precision & passion since 1997. In addition to our restaurants, our itsu [grocery] team develop unique Asian-inspired dishes and ingredients for all major supermarkets across ambient, chilled & frozen.

Together we are determined to keep innovating, to keep launching products, to keep opening more temples to healthier food and to keep helping each other learn and grow. Never has healthier, affordable food been so needed… All of us working at itsu are proud to play our small part in changing the world of fast food.

Listed Jobs

Company Name

itsu

Job Title

Brand Marketing Controller

Job Description

London, United kingdom

On site

17-09-2025

Company Name

itsu

Job Title

Creative Copywriter

Job Description

**Job Title:** Creative Copywriter **Role Summary:** A hands-on role to craft compelling brand communication across packaging, advertising, digital, and social channels for a global health-focused food brand. The copywriter will shape the voice of itsu [grocery], collaborating with brand and design teams to deliver clear, engaging messaging aligned with growth ambitions. **Expectations:** 2+ years of copywriting experience (preferably in FMCG, food, or retail). Demonstrated conceptual thinking, tone adaptability, and precision in writing. Passion for food and collaboration. **Key Responsibilities:** - Create on-pack storytelling for product provenance, quality, and usage. - Develop product naming, flashes, and subcopy in collaboration with NPD and design teams. - Write headlines and subcopy for digital, POS, print, and UK/European ATL advertising. - Produce website copy for itsu.com’s grocery section, including product descriptions and marketing text. - Craft LinkedIn posts and Instagram captions highlighting brand moments. - Maintain and update a brand tone-of-voice guide for internal reference. - Collaborate with HR on consistent internal communications. **Required Skills:** - Strong conceptual writing and editing capabilities. - Flexibility to adapt tone/voice across channels and formats. - Meticulous attention to grammar and clarity. - Collaboration with cross-functional teams (design, marketing, NPD). - Experience in food, retail, or FMCG sectors. - Portfolio showcasing written work. **Required Education & Certifications:** - Bachelor’s degree in English, Marketing, Communications, or related field. - Portfolio of proven copywriting work demonstrating conceptual thinking and technical skill.

London, United kingdom

On site

Junior

17-09-2025

Company Name

itsu

Job Title

Technical Executive

Job Description

**Job title** Technical Executive **Role Summary** Provide technical and administrative support to the technical team, ensuring the safety, quality, legality, and authenticity of grocery products. Maintain BRC Agents & Brokers certification records, manage customer complaints, and coordinate product quality assessments. **Expectations** - Bachelor’s degree in Food Science, Nutrition, or a related science discipline, or equivalent food‑industry experience. - Strong attention to detail and organizational skills. - Ability to work independently and collaboratively within a small team. - Passion for food, with particular interest in Asian‑inspired products. **Key Responsibilities** - Support the technical team on product safety, quality, legality and authenticity. - Provide administrative support to the Category team: prepare and update launch documentation (one‑pagers, retailer forms, GS1 data, website submissions). - Manage the customer complaints system: record all complaints and feedback, respond to customers promptly, and maintain accurate records. - Analyse complaint trends and produce weekly, monthly, and quarterly reports. - Maintain AA‑grade BRC Agents & Brokers certification: complete and update required records and procedures. - Monitor product quality by coordinating product assessment panels. **Required Skills** - Meticulous attention to detail and strong documentation skills. - Proficiency in data analysis, report generation, and use of spreadsheets and databases. - Knowledge of food safety and quality standards (BRC, ISO, etc.). - Excellent communication skills, both written and verbal. - Customer‑service orientation and problem‑solving ability. - Capability to work independently and as part of a small team. **Required Education & Certifications** - Bachelor’s degree in Food Science, Food Technology, Nutrition, or a related science field, or equivalent work experience in the food industry. - Understanding of BRC Agents & Brokers guidelines and food safety regulations.

London, United kingdom

Hybrid

05-11-2025

Company Name

itsu

Job Title

Finance Analyst

Job Description

Job Title: Finance Analyst Role Summary Provide commercial analysis and performance tracking for a fast‑growing FMCG organization. Support management accounts, monthly and Board reporting, budgeting, forecasting, and cross‑departmental profitability initiatives. Convert reporting into Power BI, drive efficiency and control improvements, and deliver actionable insights to senior leadership. Expectations - Deliver accurate, insightful financial analyses under tight deadlines - Work independently with minimal supervision - Maintain high levels of commercial acumen and detail orientation - Challenge assumptions constructively and communicate clearly both verbally and in writing Key Responsibilities - Analyse period‑end statements against budget and forecasts - Prepare monthly internal reports and Board‑level financial summaries - Develop and manage budgets and forecasts in collaboration with all business units - Partner with Sales, Marketing, Supply Chain, and New Product teams to optimise profitability - Automate regular reporting via Power BI and support IT in future‑proofing systems - Identify and implement process and control enhancements across departments Required Skills - ACCA, CIMA or equivalent accounting qualification - Minimum 2‑3 years experience in FMCG finance analysis - Advanced Microsoft Excel (pivot tables, macros, VBA) - Experience with Power BI or similar reporting tools - Strong analytical, problem‑solving, and commercial thinking skills - Excellent organisational, time‑management, and communication abilities - Ability to thrive under pressure, meet targets, and adapt to changing priorities Required Education & Certifications - Qualified accountant (ACCA, CIMA, or equivalent) - Bachelor’s degree in Accounting, Finance, or related discipline (preferred)

London, United kingdom

Hybrid

05-11-2025