London Borough of Hackney

About the Company

Hackney is one of the UK’s highest performing local authorities, serving one of London’s best places to live and work.

Hackney has a history of overcoming challenges; we went from being the worst local authority in the country to one of the best over the past 15 years.

We have effectively managed the second highest level of cuts in the country whilst prioritising services, focusing on residents, and keeping standards high to make Hackney fairer, safer and more sustainable.

Our staff are what makes Hackney Council great and we thrive on challenge and change. Our mission is to make Hackney a place for everyone, where all our residents, whatever their background, have a chance to lead healthy and successful lives; a place of which everyone can be proud, with excellent services, thriving businesses, and outstanding public spaces; a place where everyone feels valued and can make their voice heard.

In Hackney we are: Open; Inclusive; Ambitious; Pioneering; Proactive and Proud… of Hackney, of each other, of what we do, and of the Council.

Listed Jobs

Company Name

London Borough of Hackney

Job Title

Employment Advisor (Apprenticeships)

Job Description

**Job Title:** Employment Advisor (Apprenticeships) **Role Summary:** Provide in‑work support to apprentices enrolled in the Council’s apprenticeship programme, ensuring they remain engaged, overcome barriers, and achieve successful outcomes. Serve as a key link between apprentices, employers, and the Employment, Skills and Learning team on a 24‑month fixed‑term/secondment basis. **Expectations:** - Deliver high‑quality, timely advice and guidance to a caseload of apprentices. - Maintain accurate records and meet all safeguarding and DBS requirements. - Collaborate effectively with internal teams and external partners to meet programme targets. - Demonstrate proactive problem‑solving and constructive challenge to drive positive results. **Key Responsibilities:** - Conduct regular one‑to‑one support sessions with apprentices (in‑work monitoring, progress reviews). - Provide Information, Advice and Guidance (IAG) on apprenticeship pathways, training options, and career progression. - Identify and address barriers (e.g., attendance, performance, personal issues) and intervene with appropriate solutions. - Liaise with employers, training providers, and the Council’s employment team to coordinate placements and resolve issues. - Manage a caseload, maintain up‑to‑date case notes, and produce outcome reports for senior management. - Contribute to the development and continuous improvement of the apprenticeship offering. - Ensure compliance with data protection, health & safety, and enhanced vetting standards. **Required Skills:** - Excellent verbal and written communication; strong interpersonal skills. - Proven experience in case‑load management and delivering IAG/engagement to diverse audiences. - Ability to constructively challenge and motivate apprentices toward goals. - Strong organizational, time‑management, and record‑keeping abilities. - Self‑starter with a “can‑do” attitude and capacity to work both independently and as part of a multidisciplinary team. - Knowledge of apprenticeship frameworks, UK labour market, and local employer networks. **Required Education & Certifications:** - Minimum: Level 3 qualification (NVQ, BTEC) or equivalent in a relevant field (e.g., employment services, education, social care). - Preferred: Degree‑level qualification in Employment, Skills Development, or a related discipline. - Standard DBS check (required).

Hackney, United kingdom

On site

13-10-2025

Company Name

London Borough of Hackney

Job Title

Strategic Lead Corporate Transformation

Job Description

**Job Title** Strategic Lead Corporate Transformation **Role Summary** Lead the planning, governance and delivery of a cross‑council transformation portfolio, ensuring projects align with corporate objectives, meet time, budget and quality targets, and embed new ways of working across the organisation. Direct a multidisciplinary team (up to 15 FTE) and matrix‑manage project and programme staff to realise strategic priorities in service delivery and digital transformation. **Expectations** - Drive complex organisational change within Local Government, achieving measurable outcomes for residents. - Demonstrate inclusive, resident‑centric mindset, supporting council values of openness, ambition, pioneering, proactivity, and inclusion. - Lead and mentor large teams, collaborate with Senior Leaders, elected officials and partner organisations. - Champion digital and technology initiatives as part of the transformation programme. **Key Responsibilities** 1. Develop and maintain the transformation portfolio strategy, aligning with corporate objectives and council priorities. 2. Provide strategic direction and oversight for all portfolio projects and programmes, ensuring delivery on time, within budget, and to required quality standards. 3. Lead and manage a team of project and programme professionals (up to 15 FTE), including PMO or Business Analysis functions as appropriate. 4. Matrix‑manage cross‑disciplinary project teams, fostering collaboration, accountability and continuous improvement. 5. Monitor portfolio performance, risk and issues, and report to senior leadership. 6. Ensure governance processes, change management, and new ways of working are consistently applied across the portfolio. 7. Engage stakeholders (internal and external) to co‑produce and implement improvements, securing their buy‑in and support. 8. Drive digital transformation initiatives within the portfolio, integrating technology solutions that enhance service delivery. **Required Skills** - Strategic thinking and portfolio management in a public sector setting. - Proven leadership of multidisciplinary teams (up to 15 FTE). - Strong project and programme management capabilities, including risk, cost, schedule and quality control. - Expertise in change management, stakeholder engagement and inclusive service design. - Experience with digital and technology transformations in Local Government. - Excellent communication, negotiation and reporting skills. - Ability to apply new ways of working and drive organisational change. **Required Education & Certifications** - Bachelor’s degree or equivalent in Business Administration, Public Administration, Policy, Information Technology or related field. - Professional certification such as PMP, PRINCE2, PRINCE2 Agile, or equivalent project management accreditation is highly desirable. - Minimum of 8–10 years’ experience in transformation or programme management within Local Government, including delivery of large‑scale projects and teams.

Hackney, United kingdom

On site

Senior

20-11-2025

Company Name

London Borough of Hackney

Job Title

Business Analyst – Transformation

Job Description

**Job title:** Business Analyst – Transformation **Role Summary:** Lead business analysis activities for new and redesigned public services within a local government transformation portfolio. Capture and prioritise resident‑centric requirements, identify improvement opportunities, and support design, testing, and delivery of inclusive services. **Expectations:** - Deliver high‑quality analysis within a fixed‑term contract. - Align outcomes with council values: open, inclusive, ambitious, pioneering, and proactive. - Collaborate cross‑functionally with stakeholders to translate resident needs into actionable solutions. **Key Responsibilities:** - Conduct stakeholder interviews, requirement workshops, and gap analyses. - Develop business cases, process maps, and functional specifications. - Facilitate user acceptance testing and monitor solution performance. - Champion inclusive design principles and ensure services meet diverse resident needs. - Provide regular progress reports to project sponsors and senior management. - Support change management activities, ensuring smooth transition to new services. **Required Skills:** - Proven experience as a Business Analyst in local government or public sector projects. - Strong analytical, problem‑solving, and documentation skills. - Proficiency in business analysis tools (e.g., BRS, UML, BPMN). - Excellent stakeholder management and communication abilities. - Familiarity with inclusive service design and accessibility standards. - Ability to work independently and within a multidisciplinary team. **Required Education & Certifications:** - Bachelor’s degree in Business, Public Administration, Information Systems, or related field. - Certified Business Analysis Professional (CBAP) or PMI Professional in Business Analysis (PMI‑PBA) preferred. - Knowledge of public sector procurement and transformation frameworks (e.g., ITIL, Prince2) desirable.

Hackney, United kingdom

On site

25-11-2025