- Company Name
- HealthHero
- Job Title
- Technical Clinical Product Specialist (Home-based/ 30 hours per week)
- Job Description
-
**Job Title:** Technical Clinical Product Specialist (Home‑based / 30 hrs/week)
**Role Summary:**
Design, build, configure and maintain technical infrastructure for digital health products, integrating AI, automation, and clinical workflows. Collaborate with clinicians, developers, and product managers to translate clinical requirements into robust technical solutions while ensuring compliance with healthcare security and data protection standards.
**Expactations:**
- Deliver scalable, reliable digital health solutions that enhance patient care.
- Translate clinical needs into technical architecture and configurations.
- Maintain high standards of technical performance, reliability, and clinical safety.
- Document processes, specifications, and compliance artefacts.
- Stay updated on AI, automation, and emerging digital health technologies.
**Key Responsibilities:**
- Build and configure platform components for clinical workflows, AI integrations, and system connectivity.
- Develop automation to improve product functionality and operational efficiency.
- Collaborate with product, development, and clinical teams to implement clinical requirements.
- Design and maintain configurations for clinical decision support, triage algorithms, and patient-facing tools.
- Optimize existing technical setups for performance and safety.
- Troubleshoot technical issues with consideration of clinical impact.
- Document technical processes, configurations, and specifications for knowledge sharing and regulatory compliance.
- Support testing and QA for new features and updates to meet technical and clinical standards.
- Ensure compliance with GDPR/UK GDPR, healthcare security, and clinical governance.
- Monitor emerging technologies and AI advancements to continually enhance product capabilities.
**Required Skills:**
- Strong technical foundation in software configuration, system integration, or clinical product development.
- Experience with AI applications in healthcare, automation, and digital health tools.
- Understanding of clinical workflows and digital health principles.
- Excellent problem‑solving, analytical, and critical thinking abilities.
- Ability to work collaboratively in agile, cross‑functional teams.
- High attention to detail, quality focus, and commitment to patient safety.
- Effective communication skills for cross‑disciplinary collaboration.
- Proactive, solution‑oriented mindset with intellectual curiosity.
**Required Education & Certifications:**
- Bachelor’s degree (or equivalent) in Computer Science, Health Informatics, Biomedical Engineering, or related field.
- Relevant certifications in software configuration, system integration, or healthcare IT (e.g., Certified Professional in Healthcare Information and Management Systems – CPHIMS) preferred.