Raft

About the Company

Raft is the intelligent logistics platform that's rewriting the technology playbook for freight forwarders and customs brokers in the automation era.

We empower our customers to drive efficiency, collaborate effectively, and deliver more value to their shipper end-customers by automating shipment execution across the entire lifecycle--from operations, finance, customs, and sales to visibility and emissions reporting.

Raft embeds AI into workflows and standardizes diverse data inputs--whether email content, EDI, or API--in order to drive lower-touch shipment execution. This frees up teams to focus on higher value work while reducing costs and driving profitability.

Founded in 2017, Raft serves 60 freight forwarders in 30+ countries globally, including 40% of the A&A's Top 25 Global Freight Forwarders List. Our platform is used to execute over 300k shipments per month, saving customers up to 2 hours on every shipment.

Find out more: www.raft.ai.

Listed Jobs

Company Name

Raft

Job Title

Client Director | Enterprise SaaS

Job Description

**Job Title** Client Director – Enterprise SaaS **Role Summary** Lead strategic account management for high‑value enterprise clients in EMEA. Act as an internal consultant and chief technology advocate, translating complex SaaS solutions into measurable business outcomes while driving commercial growth and long‑term partnership development. **Expectations** - Establish credibility with C‑suite stakeholders and chart a joint long‑term digital transformation roadmap. - Transition accounts from tactical renewals to multi‑million dollar strategic partnerships. - Deliver consistent value realization and ROI evidence, influencing product evolution and market strategy across EMEA. **Key Responsibilities** - Conduct high‑level advisory on global supply‑chain efficiencies and map solutions within the enterprise software ecosystem. - Own the end‑to‑end commercial lifecycle for marquee accounts, identifying and expanding white‑space opportunities. - Negotiate complex multi‑year commercial contracts, legal terms, and procurement agreements. - Mobilize cross‑functional teams (Product, Engineering, Success) to design and deliver bespoke enterprise‑grade solutions as the “Internal CEO.” - Translate technical capabilities into business value, creating detailed business plans and ROI models. - Influence product roadmap and commercial strategy based on client insights and market trends. - Represent the organization in executive forums, procurement meetings, and boardroom discussions. **Required Skills** - Proven experience in Tier‑1 management consulting or high‑value digital transformation sales within a global SaaS company. - Deep understanding of large‑deal mechanics: multi‑year commercial modeling, pricing, discounting, and contractual negotiation. - Ability to build instant credibility with C‑suite and translate technical features into strategic outcomes. - Strong analytical, data‑driven decision‑making and ROI articulation. - Excellent stakeholder management across Procurement, IT, Finance, and Board levels. - Demonstrated success in scaling enterprise SaaS implementations globally. - Domain knowledge in logistics, customs, or other regulated global sectors is a plus but not mandatory. - Leadership mindset with the capacity to coach, coordinate, and motivate cross‑functional teams. **Required Education & Certifications** - Bachelor’s degree in Business, Engineering, Information Systems, or related field (MBA or advanced business qualification preferred). - Any certification in Negotiation, Lean Six Sigma, or Enterprise Architecture is advantageous.

London, United kingdom

Hybrid

10-02-2026