GenPhoenix

About the Company

Developing a new generation of materials for the next era of sustainability. Our patented technology platform is making material circularity possible at an epic scale.

Formerly known as ELeather, GenPhoenix is inspired by the cyclical regeneration of the phoenix, as we give new life to leather waste by transforming it into a sustainable, recycled material. Gen Phoenix will continue our mission to usher in a new generation of materials for the next era of sustainability. Our new name also underscores our commitment to introduce environmentally-friendly, circular materials with unprecedented performance and scale to new customers in consumer luxury goods, footwear and automotive. We are proud of the reputation we have built as the leader in sustainable recycled leather for aviation, railway and bus customers and therefore ELeather will remain our product brand, serving the mass-transportation market.

Listed Jobs

Company Name

GenPhoenix

Job Title

IT Support Engineer

Job Description

**Job Title:** IT Support Engineer **Role Summary** Strategic IT support role focused on evolving and managing Microsoft hybrid infrastructure, enhancing cybersecurity, and enabling scalable systems to support organizational growth. **Expectations** - Autonomous, proactive contributor with a growth mindset. - Move beyond reactive troubleshooting to lead infrastructure development. - Collaborate with colleagues and vendors as a strategic partner. **Key Responsibilities** - Oversee Microsoft hybrid environment (Windows, Azure/Entra, M365, Active Directory). - Lead cybersecurity initiatives to strengthen organizational resilience. - Partner with vendors to implement solutions aligning with IT and business goals. - Drive continuous improvement in IT processes and system scalability. - Foster relationships by positioning IT as a strategic enabler for teams. **Required Skills** - Proficiency in Microsoft technologies (Azure, M365, Active Directory). - Cybersecurity fundamentals and incident management. - Strong communication for cross-functional collaboration. - Analytical problem-solving and project management capabilities. - Familiarity with emerging technologies (AI, automation). - Customer-centric approach to technical support. **Required Education & Certifications** - 2+ years in 2nd line IT support (MSP experience favorable). - Microsoft certifications (e.g., Azure Administrator, 365 certified professional). - Demonstrated interest in quality standards and process optimization.

Peterborough, United kingdom

On site

Junior

19-02-2026