- Company Name
- Netskope
- Job Title
- Solutions Engineer
- Job Description
-
**Job Title**
Solutions Engineer – Public Sector
**Role Summary**
Drive revenue growth and customer success for Netskope’s cloud security solutions within the public sector. Serve as the primary technical liaison for customers and partners, delivering compelling presentations, demos, and proofs of concept while translating customer requirements into product value. Collaborate cross‑functionally with support, product, and sales teams to resolve issues, advocate for enhancements, and maintain a high level of satisfaction.
**Expectations**
- Exceed quarterly sales targets and contribute to overall revenue objectives.
- Act as the customer’s advocate, ensuring timely issue resolution and continuous satisfaction.
- Influence senior security leaders (CISO, CIO) by articulating technical benefits and differentiators.
- Provide actionable feedback to product management on feature requests and market trends.
**Key Responsibilities**
- Articulate Netskope architecture benefits to senior security stakeholders.
- Design and deliver high‑impact presentations, demos, and PoCs.
- Create evaluation test plans and manage end‑to‑end evaluation processes.
- Respond to RFIs/RFPs and support bid activities.
- Attend trade shows, conferences, and seminars to showcase solutions.
- Collaborate with support and product teams to resolve escalated technical issues.
- Travel within the assigned region to support customer engagements and partner events.
- Gather and document technical requirements from prospects and existing customers.
**Required Skills**
- 7+ years of Solutions/System Engineer experience with proven sales and technical presentation track record.
- Strong communication and public‑speaking skills; comfortable presenting to executives and technical architects.
- System installation, configuration, and administration of Linux, macOS, Windows.
- Proficiency with mobile device management (MDM/MAM), Android, iOS.
- Knowledge of certificates, key‑management, HSM, and related protocols.
- Hands‑on experience with web proxies, NGFW, security gateways, VPN, SAML/SSO, DLP, regex.
- Experience with Cloud Identity Providers, SCIM, SIEM, SOAR, EDR, SD‑WAN integrations.
- Active Directory, ADFS, Azure AD, and public cloud (AWS, Azure, GCP) familiarity.
- Understanding of threat landscape, security trends, and ability to simplify complex concepts.
- Ability to script (e.g., PowerShell, Bash, Python).
- Customer‑centric mindset with a passion for revenue growth.
**Required Education & Certifications**
- Bachelor’s degree in Computer Science, Information Technology, or related field.
- Relevant certifications preferred: CISSP, CCSP, AWS Certified Solutions Architect, Azure Security Engineer, or equivalent.