- Company Name
- Radiant Digital
- Job Title
- Quality Assurance Test Manager
- Job Description
-
**Job Title:** Quality Assurance Test Manager
**Role Summary:**
Senior QA leader responsible for end‑to‑end User Acceptance Testing (UAT) and comprehensive quality assurance across enterprise software projects. Drives test strategy, manages cross‑functional teams, coordinates with vendors and stakeholders, and ensures defect remediation and regulatory compliance.
**Expectations:**
- Deliver robust UAT and testing programs within project timelines.
- Maintain high defect resolution rates and continuous improvement of QA processes.
- Act as the primary liaison among IT, business users, vendors, and management.
- Mentor and coach QA staff, fostering a culture of quality and accountability.
**Key Responsibilities:**
1. Define, document, and review UAT strategy, test plans, and detailed test cases.
2. Coordinate sprint reviews, vendor feedback, and resource scheduling for testing phases.
3. Lead triage of defects, conduct root‑cause analysis, and maintain defect dashboards.
4. Provide weekly UAT progress reports, defect status updates, and requirement traceability reports.
5. Ensure UAT exit criteria are met and secure final business sign‑off.
6. Oversee performance, accessibility, interface, security, and data‑conversion testing.
7. Manage test environments, tools, and data provisioning.
8. Facilitate training, knowledge transfer, and technical guidance for QA team members.
9. Collaborate with product owners, developers, and vendors to resolve issues and improve testing coverage.
10. Execute or oversee manual, automated, and performance testing using approved toolsets.
**Required Skills:**
- 7+ years experience leading UAT, performance, accessibility, interface, security, and data‑conversion testing in enterprise environments.
- Expertise in test strategy development, test suite creation, and detailed test case design.
- Proficiency with test management and defect tracking tools (Jira, TestSavvy, Microfocus UFT).
- Strong knowledge of automation frameworks (JUnit, Selenium) and SQL for test validation.
- Experience with performance monitoring tools (JProfiler, JMeter).
- Extensive understanding of the full SDLC with Agile and Waterfall methodologies.
- Excellent leadership, communication, organization, and problem‑solving abilities.
**Required Education & Certifications:**
- Bachelor’s degree in Computer Science, Software Engineering, Information Technology, or related field.
- ISTQB Advanced Level – Test Manager or equivalent QA certification (preferred).
- PMP or Certified Scrum Master credentials (preferred).
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