TriOptus

About the Company

TriOptus emerged to create and deliver innovative workforce solutions and services that enable our clients to face the recruitment challenges.

We offer trustworthy, highly reliable and indubitably implementable solutions to our clients in the various recruitment models such as Recruitment Process Outsourcing, Staff Augmentation, and Managed Services. We are here to help companies and individuals fulfill their potential through talent acquisition and management. Our solutions are designed to work quickly and effectively with the contribution of our team working collaboratively across implementation.

We're more than recruiters, more than executive headhunters- we're trusted, strategic advisors. We refuse to participate in the people-as-commodities model that dominates our industry: We respect our clients as long-term partners. We treat our job candidates as people. We regard our employees as family. Their success is our success.

We are tenacious in style yet nurturing in character. We're both hungry and humble. We're different from our competitors in ways that make us an indispensable asset for our clients, a better place to work and a more sustainable environment.

Listed Jobs

Company Name

TriOptus

Job Title

Onboarding Specialist

Job Description

Job Title: Onboarding Specialist Role Summary: Facilitate the onboarding of new professional tax preparer clients by guiding them through software setup, data migration, and HR processes, ensuring a smooth transition and sustained customer success. Expactations: Contract‑to‑Hire, remote working arrangement; primary focus on onboarding and post‑purchase customer support. Key Responsibilities: - Guide clients through initial software installation and configuration. - Assist with account creation and EFIN documentation uploads. - Support data migration from legacy systems to the client software suite. - Serve as the main point of contact during the post‑purchase phase. - Communicate via phone, email, and web tools to provide resources and documentation. - Coordinate pre‑employment paperwork and benefit enrollment for new hires. - Manage training schedules and logistics for new employee onboarding. - Ensure compliance with company policies and procedures. - Foster a welcoming environment for new employees using Workday. - Utilize Workday for HR and onboarding processes. Required Skills: - Strong organizational and communication abilities. - Proven customer‑focused mindset with relationship‑building skills. - Proficiency in Workday and other HR or onboarding software. - Ability to manage multiple onboarding tasks and deadlines. - Attention to detail and commitment to compliance. Required Education & Certifications: - Bachelor’s degree in Human Resources, Business Administration, or a related field.

Coppell, United states

Remote

24-11-2025