- Company Name
- New Value Solutions
- Job Title
- Senior Business Analyst (ID#5232)
- Job Description
-
**Job Title**
Senior Business Analyst
**Role Summary**
Provide advanced financial analysis and operational support for Technology Business Management (TBM) and FinOps initiatives. Build and maintain total cost models, deliver executive‑level reporting, and drive continuous improvement of IT service costing, billing, and chargeback/showsback processes.
**Expectations**
- Deliver accurate, timely financial and operational insights to senior leadership.
- Influence technology cost management and decision‑making across cloud, security, and infrastructure domains.
- Foster vendor relationship optimization and industry benchmarking.
- Champion the maturity of TBM and FinOps processes and tools.
**Key Responsibilities**
- Develop and maintain total cost models for infrastructure, cloud, security, and enterprise IT services.
- Analyze consumption, utilization, demand, and unit cost metrics using standardized tagging and taxonomy.
- Produce executive‑level financial, operational, and stewardship reports to support technology decisions.
- Lead vendor reviews, pricing analysis, negotiation support, and industry benchmarking.
- Improve IT service costing, billing, chargeback, and showback maturity.
- Enhance TBM and FinOps operational processes across maturity stages.
- Drive continuous improvement of systems, tools, and reporting capabilities.
- Communicate insights clearly to technical and non‑technical stakeholders.
**Required Skills**
- Advanced knowledge of IT services financial management, Cloud‑FinOps, security, and infrastructure best practices.
- Deep ITIL and Service Management expertise; understanding of transaction coordination, process automation, cloud adoption, and agile transformation.
- Strong costing knowledge of data center, network/communications, server utilization, and virtual environments.
- Expertise in total costing modeling, consumption metrics, demand analysis, and standardized tagging/taxonomy.
- Proficiency in Microsoft Power BI, Excel, Query, Teams; experience with Microsoft Azure, PeopleSoft, ServiceNow.
- Familiarity with TBM/FinOps tools such as Apptio One, Cloudability, ClearCost, Yarken.
- Workflow mapping, process mapping, and role development experience.
- Advanced data collection and analysis for large‑scale business costing.
- Excellent communication, presentation, and stakeholder‑management skills.
**Required Education & Certifications**
- Bachelor’s degree in Business Administration, Management Information Systems, Accounting, or related field.
- Certification in TBM and FinOps (e.g., Apptio TBM, Cloudability FinOps).
- ITIL Certification.
- Additional certifications in financial modeling, agile reporting, or related disciplines are advantageous.