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Affinity

Affinity

affinity-group.ca

3 Jobs

113 Employees

About the Company

Welcome to Affinity Group -- your trusted partner in business and technology consulting. As a carbon-neutral company certified by ClimatePartner and recognized by the Globe and Mail as one of Canada's fastest-growing companies, we are dedicated to delivering an unrivalled experience for our employees, consultants, and clients.

Professional Excellence Across Disciplines:
- Cyber Security Solutions: Protecting your operations with cutting-edge security measures.
- Data Analytics and Business Intelligence: Transforming data into strategic insights.
- Digital Transformation: Pioneering digital innovations to future-proof your business.
- Enterprise Applications: Streamlining business processes through advanced software solutions.
- Project Management: Delivering projects with precision and efficiency.
- Technology Strategy & Architecture: Crafting robust IT frameworks to support scalable growth.

Delivering Tailored Solutions: We provide flexible, bespoke solutions designed to meet the specific demands of your business, driving your success forward with precision and innovation.

Global Reach with Affinity International: Expand your capabilities with our international talent solutions. Discover how we bring global expertise to your local and international projects at affinity-group.ca/international-companies.

Empowering Our Consultants: We are committed to facilitating professional growth and success. Explore a wide array of job opportunities through our referral program, AffinityEARN. Find your next challenge on our jobs page at affinity-group.ca/jobs or LinkedIn.

Ready to Enhance Your Business? Contact us today to discuss how we can support your goals. Email us at Sales@affinity-group.ca for inquiries and solutions tailored to your needs.

Join the innovative and supportive environment at Affinity Group, where we transform challenges into opportunities and individual potential into achievements. Discover more about how we can collaborate on our website below!

Listed Jobs

Company background Company brand
Company Name
Affinity
Job Title
Cloud Platform Engineer
Job Description
**Job Title:** Cloud Platform Engineer **Role Summary:** Senior individual contributor responsible for designing, developing, and maintaining a cloud‑native platform that enhances developer experience, reliability, and automation. Works on Kubernetes, GitOps, and Infrastructure‑as‑Code (IaC) to deliver scalable, secure, and cost‑efficient services and CI/CD pipelines. **Expactations:** - Minimum 5 years of platform engineering, cloud infrastructure, or SRE experience. - Proven ability to work independently, drive projects to completion, and collaborate across engineering teams. - Strong communication skills for documentation, architecture reviews, and incident response. **Key Responsibilities:** - Design and implement cloud‑native platform capabilities and automation frameworks. - Develop and maintain Kubernetes automation, GitOps workflows (ArgoCD), and IaC (Terraform or Crossplane). - Build, support, and optimize CI/CD pipelines for reliable software delivery. - Implement observability, governance, security, and compliance controls. - Ensure platform resilience, scalability, and cost efficiency. - Participate in architecture discussions, design reviews, and produce technical documentation. - Support incident response, operational readiness, and continuous reliability improvements. - Collaborate with development teams to improve workflows and platform usability. **Required Skills:** - Programming: Python, Go, or C#. - Deep knowledge of Kubernetes architecture, controllers, and CRDs. - Experience with GitOps tools (e.g., ArgoCD) and Helm. - Proficiency in IaC (Terraform or Crossplane). - Automation framework development for cloud‑native environments. - Understanding of performance optimization, cost management, and troubleshooting. - Familiarity with data infrastructure (ETL, MLOps, streaming/batch). - Strong problem‑solving, communication, and teamwork abilities. **Required Education & Certifications:** - Bachelor’s or Master’s degree in Computer Science, Computer Engineering, or equivalent practical experience. - (Optional) Certifications in cloud platforms (Azure, AWS, GCP) or relevant DevOps/Platform engineering credentials.
Vancouver, Canada
On site
Mid level
11-03-2026
Company background Company brand
Company Name
Affinity
Job Title
IT Service Management Lead
Job Description
Job title: IT Service Management Lead Role Summary: Lead the design, documentation, and continuous improvement of enterprise IT Service Management processes, ensuring alignment with ITIL 4 and seamless integration with ServiceNow. Expactations: - Single‑handedly build and mature the ITSM practice from greenfield or legacy foundations. - Act as the subject‑matter expert for all ITSM disciplines, driving compliance and best‑practice adoption. - Collaborate cross‑functionally to translate business needs into process and platform requirements. - Champion a culture of continuous service improvement and data‑driven decision‑making. Key Responsibilities: - Develop, document, and maintain ITSM process artifacts (process maps, SOPs, work instructions, RACI charts). - Conduct gap analysis of current documentation, propose and implement enhancements. - Define KPIs, metrics, and reporting frameworks to track service performance. - Serve as SME, advising stakeholders and the ITSM Manager on process design and ITIL 4 alignment. - Partner with ServiceNow teams to translate process requirements into functional specifications, configuration tasks, UAT, and rollout activities. - Coordinate service portfolio, service level, and continual improvement initiatives across IT operations, security, and other technical teams. - Foster collaboration and influence without formal authority to promote process adoption. Required Skills: - 7+ years progressive ITSM experience, including hands‑on process development and documentation. - Deep knowledge of ServiceNow ITSM modules (Incident, Problem, Change, Knowledge, Service Catalog, CMDB). - Proven leadership of ITSM transformation or greenfield implementation. - Strong written communication and professional documentation skills. - Excellent interpersonal and influencing skills in matrixed environments. - Effective stakeholder engagement and change‑management abilities. Required Education & Certifications: - Bachelor’s degree in a technical field or equivalent experience. - ITIL 4 Managing Professional certification. - Familiarity with service portfolio, service level management, and continual improvement practices.
Vancouver, Canada
On site
Senior
11-03-2026
Company background Company brand
Company Name
Affinity
Job Title
Business System Analyst
Job Description
Job title: Business System Analyst Role Summary: Collaborate with public sector stakeholders to elicit, document, and analyze business and functional requirements for a new case management solution. Translate these requirements into system specifications, support solution configuration, data integration, and testing, and facilitate user adoption throughout the implementation lifecycle. Expactations: - 5+ years as a Business Systems Analyst on enterprise system implementations. - Proven experience in requirements gathering, business process analysis, and documentation for technology transformation or modernization projects. - Strong stakeholder engagement and facilitation skills with ability to conduct workshops and interviews. - Hands‑on support of system testing, User Acceptance Testing (UAT), and validation against documented requirements. Key Responsibilities: - Conduct stakeholder interviews and workshops with contact center and city department teams. - Gather, analyze, and document business, functional, and system requirements; identify gaps and improvement opportunities. - Document current‑state (as‑is) and future‑state (to‑be) business processes for service request handling. - Translate business requirements into functional specifications for technical teams and vendors. - Support system configuration, including case workflows, service categories, and routing rules. - Identify and document integration points with municipal systems; aid data mapping and migration planning. - Develop and execute test scenarios and test cases; support UAT and validate delivered functionality. - Collaborate with project managers, vendors, and internal teams; create documentation, training materials, and facilitate communication between business and technical stakeholders. Required Skills: - Business requirements elicitation and documentation. - Business process modeling and workflow design. - Functional specification writing. - System configuration support and data mapping. - Test scenario development and UAT coordination. - Strong facilitation, communication, and stakeholder management. Required Education & Certifications: - Bachelor’s degree in Business Administration, Information Systems, Computer Science, or a related discipline. - Relevant certifications (e.g., CBAP, PMI-ACP) are preferred.
Vancouver, Canada
On site
Mid level
12-03-2026