Charlie Health

About the Company

Charlie Health is a virtual behavioral health provider delivering high acuity, evidence-based care that drives life-saving outcomes. The company's programs provide personalized, intensive treatment for adolescents and adults facing serious mental health conditions, substance use disorders, and eating disorders, helping people get the right support at the right time for their unique needs. Their innovative treatment model combines clinical expertise, human connection, and a focus on measurement-based care to support long-term healing.

Listed Jobs

Company Name

Charlie Health

Job Title

Reconciliation Specialist

Job Description

**Job Title** Reconciliation Specialist **Role Summary** Responsible for ensuring all patient accounts achieve zero balance by accurately billing, posting, and reconciling payments. Manages the complete revenue cycle – from intake to final reconciliation – and collaborates with insurance carriers and patients to resolve discrepancies. **Expectations** - 3‑5 years of cash posting and patient account reconciliation experience. - Advanced Excel, Google Docs, and proficiency with medical record technology. - Ability to meet deadlines, KPI metrics, and work independently as well as in a team. - Strong problem‑solving, attention to detail, and organizational skills. - U.S. work authorization and native or bilingual English. **Key Responsibilities** - Post and reconcile insurance and patient payments into the billing system. - Reconcile accounts to achieve accurate zero balances. - Identify and resolve payment discrepancies through effective communication with insurers and patients. - Maintain accurate documentation and data integrity in the EMR and billing tools. - Track caseload, manage time efficiently, and meet KPI targets. - Utilize cloud‑based tools (Google Suite, Slack, Zoom, Dropbox, Salesforce) for communication, documentation, and collaboration. **Required Skills** - Cash posting/reconciliation expertise with 3‑5 years experience. - Advanced Excel and Google Docs proficiency; familiarity with NexGen a plus. - Experience navigating clearinghouses, insurance portals, and medical record systems. - Excellent written and verbal communication; bilingual English preferred. - Detail‑oriented, problem‑solving mindset, and strong organizational skills. - Ability to work independently and collaboratively. **Required Education & Certifications** - High school diploma or equivalent (no specific degree required). - Valid U.S. work authorization. - No mandatory certifications; NexGen experience is a valued plus.

Nashville, United states

On site

Junior

16-03-2026

Company Name

Charlie Health

Job Title

Territory Manager (NM, Santa Fe)

Job Description

**Job Title:** Territory Manager **Role Summary:** Drive market penetration and build referral partnerships for a virtual behavioral health provider in the Santa Fe, NM region. Conduct field outreach, engage clinicians, patients, and caregivers, and relay market insights to internal teams to support growth and service adoption. **Expectations:** - Achieve and exceed sales/KPI targets. - Maintain a professional presence in the field 4–5 days per week. - Develop strong, consultative relationships with senior healthcare decision‑makers. - Provide timely market feedback to guide product and marketing strategy. **Key Responsibilities:** - Develop and execute go‑to‑market (GTM) strategy for new market entry. - Identify, create, and manage relationships with referral sources and clinical partners. - Conduct in‑person meetings with patients, parents, and providers to assess needs and remove treatment barriers. - Design and implement partner engagement programs across multiple channels. - Expand penetration within existing partnerships. - Represent the company at educational sessions, marketing presentations, and networking events (in‑person and virtual). - Collaborate with internal marketing, product, client success, and legal teams to meet GTM objectives. **Required Skills:** - 1–4 years proven sales experience with a track record of meeting or surpassing KPIs. - Strong interpersonal, relationship‑building, and listening abilities; consultative sales style. - Ability to influence senior corporate stakeholders. - Excellent project‑management skills; adept at handling multiple details in a fast‑paced environment. - Proficient in Microsoft Office; experience with Salesforce and Zoom is a plus. - Reliable local transportation and valid driver’s license for ~1‑hour travel radius. - Fluency in English. **Required Education & Certifications:** - Minimum: High school diploma or equivalent. - Preferred: Bachelor’s degree in Business, Healthcare Administration, or related field. - No specific professional certifications required.

Santa fe, United states

Hybrid

Fresher

26-03-2026

Company Name

Charlie Health

Job Title

Territory Manager (WA, Everett)

Job Description

Territory Manager Role Summary: Expand market presence by building relationships with clinical partners and promoting access to behavioral health treatment programs. Develop and execute strategies to identify and address barriers to care for patients and providers. Expectations: Achieve sales targets, penetrate new markets, and collaborate cross-functionally to drive growth while delivering community-focused behavioral healthcare solutions. Key Responsibilities: - Develop and operationalize growth-to-market (GTM) strategies for new market expansion. - Build and manage relationships with healthcare referral partners and clinical providers. - Conduct in-person outreach (4–5 days/week) to meet patients, providers, and families to understand needs and establish partnerships. - Design engagement strategies for referral partners via multiple channels. - Synthesize market feedback to inform product, marketing, and operational improvements. - Collaborate with internal teams (marketing, product, legal, client success) to execute GTM objectives. Required Skills: - 1–4 years of sales or outreach experience with a proven track record of meeting/exceeding KPIs. - Strong interpersonal and relationship-building skills, with consultative selling ability. - Experience in healthcare sales or partnerships preferred. - Project management expertise in dynamic, fast-paced environments. - Proficiency with Salesforce, Microsoft Office, and Zoom a plus. Required Education & Certifications: Not specified.

Everett, United states

Hybrid

Fresher

26-03-2026

Company Name

Charlie Health

Job Title

Territory Manager (KY, Lexington)

Job Description

**Job Title** Territory Manager **Role Summary** Drive new market penetration and deepen partner relationships for a virtual behavioral health platform. Lead outreach, consult with providers, patients, and parents to identify needs and secure referral partnerships across target communities. **Expectations** - Own and exceed sales KPIs. - Travel locally, 4–5 days per week, to meet partners and conduct in‑person outreach. - Build consultative relationships with senior corporate personnel and referral sources. - Provide market feedback to internal teams to inform product and marketing strategy. **Key Responsibilities** 1. Develop and execute a go‑to‑market strategy for efficient entry into new markets. 2. Create, nurture, and manage relationships with referral sources in priority regions. 3. Conduct field visits (4–5 days/week) to engage patients, parents, and providers, uncovering barriers and promoting partnership opportunities. 4. Design and implement partner engagement initiatives across multiple communication channels. 5. Expand utilization of existing partner relationships within the organization. 6. Lead educational meetings, marketing presentations, and networking events both in person and via virtual platforms. 7. Synthesize partner and stakeholder feedback and share insights with marketing, product, client success, and legal teams. 8. Collaborate with cross‑functional partners to achieve GTM objectives. **Required Skills** - 1–4 years demonstrable sales experience, preferably with healthcare organizations. - Proven ability to meet or exceed sales targets. - Strong consultative communication, interpersonal, and listening skills. - Adept at influencing senior corporate stakeholders. - Excellent project‑management and organizational abilities. - Comfortable using Microsoft Office, Salesforce, and Zoom. - Valid driver’s license and reliable transportation for local travel. **Required Education & Certifications** Not explicitly required; standard educational qualifications appropriate for a sales/territory role.

Lexington, United states

Hybrid

Fresher

26-03-2026