Hightouch

www.hightouch.com

2 Jobs

373 Employees

About the Company

Hightouch is a data and AI platform for marketing and personalization. Find insights, run campaigns, and build AI agents with all of your data.

Listed Jobs

Company Name: Hightouch
Job Title: AI Strategy Consultant
Job Description: **Job title** AI Strategy Consultant **Role Summary** Lead the design, implementation, and optimization of AI-driven marketing decision‑making solutions for enterprise clients. Act as a bridge between client marketing teams, data/engineering resources, and product strategy, ensuring rapid, data‑informed campaign execution and measurable performance gains. **Expectations** - Travel up to 25% to client sites. - Deliver end‑to‑end AI use‑case projects with clear ROI. - Maintain high standards of project management, documentation, and stakeholder communication. **Key Responsibilities** - Own all phases of AI Decisioning use‑case delivery: requirement gathering, design, validation, rollout, and post‑launch optimization. - Conduct discovery workshops and design sessions with client marketing, IT, and executive stakeholders. - Develop process playbooks, playbooks, and best‑practice guides for repeatable delivery. - Identify, assess, and mitigate project risks proactively. - Build and sustain relationships with key client stakeholders to influence strategy and product direction. - Contribute to the evolution of the AI Decisioning product roadmap based on client insights. **Required Skills** - Deep understanding of marketing technology ecosystem (MarTech, CEMs, CDPs, etc.). - Strong discovery, analytical, and problem‑solving abilities. - Excellent verbal and written communication; persuasive storytelling. - Experience managing technical projects with a customer‑first mindset. - Empathy, humility, intellectual curiosity, and high ambition. - Ability to collaborate with engineers, product designers, and ML teams. **Bonus / Preferred Skills** - Programming/scripting knowledge (Python, R, SQL, or similar). - Familiarity with statistical or machine‑learning libraries. **Required Education & Certifications** - Bachelor’s degree in Business, Marketing, Computer Science, Data Analytics, or related field. - Equivalent professional experience may substitute for formal degree. ---

London, United kingdom

Hybrid

05-12-2025

Company Name: Hightouch
Job Title: Forward Deployed Data Scientist
Job Description: **Job Title**: Forward Deployed Data Scientist **Role Summary**: Partner with AI Decisioning customers and engineering teams to optimize AI-driven marketing campaigns through advanced analytics, model diagnostics, and stakeholder communication. Focus on cross-functional impact and technical execution. **Expectations**: - Blend deep analytical modeling with 30% customer interaction and 70% technical analysis. - Diagnose AI performance, tune ML systems, and clarify insights for non-technical audiences. **Key Responsibilities**: - Conduct diagnostics, incrementality analysis, and counterfactual evaluations to quantify AI campaign impact. - Debug model behavior, optimize reward functions, and align AI recommendations with customer goals. - Perform exploratory data analysis in Python (Polars/Pandas) and SQL-based warehouse analysis. - Build reusable tools (scripts, notebooks) to streamline performance analysis across customers. - Present technical findings to marketers and executives, explaining complex ML concepts and tradeoffs. **Required Skills**: - Proficiency in Python, Jupyter Notebooks, and Python data libraries (Polars/Pandas). - Advanced SQL for data extraction and analysis in cloud warehouses. - Strong understanding of machine learning principles (features, hyperparameters, reward functions). - Clear communication of technical insights to non-technical stakeholders. - Customer-centric problem-solving with urgency and ownership. **Required Education & Certifications**: - Bachelor’s degree in computer science, statistics, data science, or related field. - Demonstrated experience in applied machine learning, data science, or analytics engineering. - No specific certifications required.

San francisco, United states

On site

21-12-2025