City of Mississauga

www.mississauga.ca

1 Job

4,308 Employees

About the Company

Help Build a Great City
Be part of something big, something special! You will be part of a team of engaging, enthusiastic, and dedicated people that are committed to collaborating with one another to deliver on our commitment to the residents, visitors and businesses of Mississauga. If you are passionate about our community, join our team and be part of shaping our story.

Make a Difference
Make a difference in the community and get the chance to influence and contribute to the quality of life of our residents and help shape the future growth of Mississauga. We encourage you to be who you are - to be bold, to be the spark that leads to change, to be innovative, to find the best way to deliver what our community needs.

Join an extraordinary team
You will be part of an amazing team of talented and motivated people that work and collaborate to deliver value to our residents Here you will have the opportunity to grow and develop both personally and professionally. We are looking for dedicated people who are committed to building our community's future together.

Listed Jobs

Company Name: City of Mississauga
Job Title: Payment Processing Associate
Job Description: **Job Title** Payment Processing Associate **Role Summary** Process and reconcile a variety of municipal tax payments, maintain accurate records, and provide timely customer service support within the Revenue Customer Service team. **Expectations** - Ensure 100% accuracy in daily payment processing and balancing. - Meet all legislative and internal deadlines for tax account updates and reporting. - Deliver professional, confidential service to internal and external customers. - Maintain high data‑entry quality and adherence to banking and accounting standards. **Key Responsibilities** - Process and daily balance payments (EFT, wire, pre‑authorized, cheques) for property tax and accounts receivable. - Upload and reconcile daily payment files using electronic banking applications. - Research and allocate unapplied payments to correct tax accounts. - Update tax accounts, maintain PTP file, and generate ASC files for PTP installments. - Record accounts receivable payments in SAP. - Respond to customer inquiries (verbal and written) and provide documentation for account updates. - Serve as backup for process ownership and mortgage information changes. - Perform related duties as assigned. **Required Skills** - Strong data‑entry and mathematical aptitude. - Proficiency with MS Office (Word, Excel, Outlook, WebEx). - Familiarity with SAP; experience with TXM Tax Manager, INFOR, CAMS, ICON, SharePoint, Crystal, Municipal Connect is a plus. - Knowledge of banking, general accounting procedures, and cashiering. - Excellent written and verbal communication, interpersonal, and diplomatic skills. - Ability to work independently and collaboratively, manage time effectively, and prioritize under pressure. - Detail‑oriented with strong organizational abilities. **Required Education & Certifications** - Post‑secondary education in finance, accounting, business, or related field. - Minimum 2 years municipal tax, credit/collections, or comparable customer service/administrative experience. - Completion or enrollment in Municipal Revenue Administration Program (MRAP) preferred. - Knowledge of relevant property tax legislation, bylaws, and policies considered an asset.