Enercare Inc.

www.enercare.ca

4 Jobs

1,080 Employees

About the Company

Enercare Inc. is one of Canada's largest home and commercial services companies, providing leading products and services in heating, cooling, plumbing, electrical, water heating and water purification. Our purpose is to provide energy-efficient products and services to our customers, so together we can take action for a greener tomorrow, starting in our homes and buildings. We take pride in continually striving to make a positive impact in the communities we operate in.

Enercare is a company that believes strongly in the health, safety and wellness of our people. It's a place where careers are made. A place where people care about the communities we operate in, and who are inspired everyday by our purpose. In our values and our ambitions, we embrace change, and support our team members along the way.

Nationally, Enercare Inc. operates under several brands including Enercare, Service Experts, HydroSolution, Pioneer Plumbing & Heating, and Syles Mechanical Services, servicing Canadians in Ontario, Manitoba, Saskatchewan, Alberta, British Columbia, Quebec and New Brunswick. We are united through our joint commitment to excellent customer service to the Canadians we service every day, and our mission to contribute to a resilient, sustainable future.

Enercare Inc. Is wholly owned by Brookfield Infrastructure Partners LP ("Brookfield"), a global leader in the management of alternative assets across real estate, infrastructure, renewable power, and private equity.

Listed Jobs

Company Name: Enercare Inc.
Job Title: Manager - Product Development
Job Description: **Job Title:** Manager – Product Development **Role Summary:** Lead the strategic development and launch of residential products within the Home Services division. Own the product lifecycle for Water Treatment, Water Purification, and Water Heater portfolios, aligning innovations with business goals and market demand. Drive cross‑functional collaboration to ensure customer‑centric, commercially viable, and operationally scalable product initiatives. **Expectations:** - Own end‑to‑end product development for assigned portfolios. - Translate market insights into a forward‑looking roadmap. - Deliver on key milestones of the New Product Introduction (NPI) process. - Provide executive reporting on product performance and strategy alignment. **Key Responsibilities:** - Develop Product Points of View (POVs) capturing industry trends, competitive intelligence, and customer insights. - Co‑create product roadmap: selection, market evaluation, value proposition, customer journey mapping, business case, and forecasting. - Serve on NPI committee, evaluating and prioritizing new product opportunities. - Co‑lead product releases: change management, go‑to‑market strategy, marketing campaigns, post‑sales support, accounting, billing, field operations, and training. - Produce monthly, quarterly, and annual NPI and executive reports. - Manage vendor relationships and source new partners to support innovation. - Partner with Product, Ops, and Marketing teams to set pricing and offer strategies. - Collaborate with Marketing, Training, Call Centre, and Communications for campaign execution. **Required Skills:** - 2–5 years in product development/management; experience in innovation or incubator environments. - Expertise in new product development, Stage‑Gate processes, and product lifecycle management. - Strong financial acumen: business case development, financial modeling, and unit economics. - High technical proficiency, ability to grasp complex concepts quickly. - Excellent stakeholder management and cross‑functional leadership. - Self‑starter with a proactive, solution‑oriented mindset. **Required Education & Certifications:** - Bachelor’s degree in Business, Engineering, or related field. - Certification in product management (e.g., CSPO) and/or project management (e.g., PMP) preferred. - Relevant experience in the home services industry.

Company Name: Enercare Inc.
Job Title: Business Analyst
Job Description: Job Title: Business Analyst Role Summary: Drive data‐driven decision making by collecting, validating, and analyzing business data. Create and maintain Power BI dashboards, SQL databases, and financial models to support operational efficiency and reporting for senior analysts and business stakeholders. Expectations: - Deliver accurate, visualizable insights that influence business strategy. - Collaborate with cross‑functional teams to translate data needs into actionable reports. - Adopt continuous learning and mentorship for growth in a fast‑paced analytics environment. Key Responsibilities: - Gather, validate, and organize data from Azure SQL, Excel, and other sources. - Conduct trend, pattern, and anomaly analysis on business operations. - Design and develop Power BI dashboards and KPI scorecards. - Build and maintain SQL databases, data warehouses, and data lakes in Azure. - Create financial and operational reports, cost analyses, and forecasts. - Develop simple financial models under guidance. - Document workflows, identify inefficiencies, and support process improvement & automation initiatives. - Communicate findings clearly to both technical and non‑technical stakeholders. Required Skills: - Proficient in Microsoft Power BI, DAX, and Power Query. - Strong SQL skills with experience in Azure SQL DB and integration environments (Logic Apps, Function Apps, API Management). - Advanced Excel (pivot tables, formulas, charts). - Data modeling, visualization, and BI implementation knowledge. - Detail‑oriented analytical thinking and excellent communication. - Ability to work collaboratively and adapt to change. Required Education & Certifications: - Post‑secondary degree in Business Analytics, Data Analytics, Computer Science, or related field (or equivalent experience). - 3–5 years of hands‑on experience with Microsoft Business Intelligence Stack. ---

Company Name: Enercare Inc.
Job Title: Senior Analyst - Data Strategy and Analytics
Job Description: Job Title: Senior Analyst – Data Strategy and Analytics Role Summary: Lead the creation and optimization of analytical solutions that drive data‑driven decision making across the organization. Partner with stakeholders to translate business objectives into clean, scalable data models and interactive dashboards. Expactations: Deliver high‑quality datasets, Power BI reports and automated Azure pipelines that meet performance, security and governance standards. Own end‑to‑end delivery cycles, from concept through deployment and continuous improvement. Key Responsibilities: - Design, build and maintain multidimensional data models, calculation groups and time‑intelligence expressions in Power BI. - Develop and publish paginated reports, KPI scorecards and ad‑hoc visualizations for varied audiences. - Create DAX calculations, Power Query transformations and Power Automate flows to operationalize insights. - Build and schedule Azure Databricks jobs, SQL scripts and procedures; automate resource stack deployment in Azure. - Optimize report performance, monitor usage and implement best practices for large‑scale data sets. - Collaborate with data engineering, application integration and business teams to ensure data quality and semantic alignment. - Provide exploratory data analysis and support troubleshooting requests for key business units. Required Skills: - Advanced proficiency in Power BI Desktop & Service, including DAX, Power Query, Power Automate and paginated reports. - Strong SQL (Azure SQL DB, Azure Synapse, Snowflake) experience with data warehousing concepts. - Hands‑on Azure integration experience (Logic Apps, Functions, Service Bus, API Management). - Expertise in data modeling, dimensional design and performance tuning. - Excellent communication, stakeholder management and change‑leadership capabilities. - Agility mindset, strong focus on data quality and pragmatic algorithm development. Required Education & Certifications: - Bachelor’s degree in Computer Science, Information Systems, Business Analytics or related field (or equivalent work experience). - Certifications such as Microsoft Certified: Data Analyst Associate, Microsoft Certified: Azure Data Engineer Associate, or relevant Power BI certs preferred.

Company Name: Enercare Inc.
Job Title: Business Process Analyst
Job Description: Job Title: Business Process Analyst Role Summary: Analyze, redesign, and implement efficient business processes within an organization to improve productivity, customer satisfaction, and operational effectiveness. Expectations: Deliver data‑driven process improvements, collaborate cross‑functionally, ensure stakeholder alignment, and maintain continuous improvement cycles. Key Responsibilities: • Map current state processes, workflows, and systems; identify bottlenecks and inefficiencies. • Conduct gap analysis to define desired future state and recommend solutions using lean, waste reduction, or optimization methodologies. • Translate business objectives into user stories, use cases, and functional specifications for stakeholders. • Develop and document optimized processes, SOPs, and workflow diagrams. • Collaborate with cross‑functional teams to pilot, roll‑out, and monitor process changes, ensuring minimal operational disruption. • Measure key performance indicators, assess impact, and adjust initiatives for continuous improvement. • Provide training and support to staff on new processes and technologies. • Maintain up‑to‑date knowledge of industry trends, process improvement tools, and emerging technologies. • Present findings and recommendations to senior stakeholders for decision alignment. Required Skills: • Strong analytical and problem‑solving abilities. • Proficiency in process mapping tools and techniques. • Experience in process re‑engineering, workflow design, and customer journey mapping. • Excellent stakeholder management and communication skills. • Project management and facilitation skills. • Ability to work independently and guide subject matter experts. Required Education & Certifications: • BBA or equivalent post‑secondary education. • Minimum 3 years of business process analysis experience in a contact centre/customer service environment; 2 + years in process re‑engineering and customer journey mapping required. • PMP certification. • Utility industry experience preferred.