- Company Name
- BitGo
- Job Title
- Solutions Engineer - EU
- Job Description
-
**Job Title:** Solutions Engineer – EU
**Role Summary:**
Deliver technical expertise and customer advocacy for digital‑asset solutions across Europe. Drive pre‑ and post‑sales activities, conduct workshops and demos, shape solution architecture, and collaborate with internal teams to align product development with customer needs.
**Expectations:**
- Deep understanding of blockchain, cryptocurrency ecosystems, and financial services.
- Proven ability to manage client relationships, from initial discovery through onboarding and ongoing support.
- Strong presentation and communication skills to engage executive sponsors and technical audiences.
- Fluency in English; proficiency in German, Spanish, or Portuguese is a plus.
**Key Responsibilities:**
- Lead technical product demonstrations, workshops, and solution architecture sessions during pre‑sales and post‑sales cycles.
- Guide clients through the technical journey from sales to onboarding, providing implementation guidance and support.
- Maintain continuous client relationships, gathering and relaying business and technical requirements to Sales and Engineering teams.
- Act as a client advocate, feeding user insights into product strategy and feature development.
- Collaborate with Executive Directors, Product Management, and Engineering on RFI/RFP responses and technical proposals.
- Communicate client requirements clearly to Sales for effective sales engagement.
**Required Skills:**
- 7+ years in a client‑facing technical role (Solutions Engineer, Sales Engineer, Solutions Architect, etc.).
- 5+ years of experience in blockchain, cryptocurrencies, financial services, banking, payments, or trading domains.
- Expertise in web services, PaaS, SaaS, APIs, and SDKs.
- Development proficiency in JavaScript, TypeScript, Python, and other web‑stack technologies.
- Strong verbal and written communication, professional demeanor, and self‑management.
- Fluency in English; additional proficiency in German, Spanish, or Portuguese advantageous.
**Required Education & Certifications:**
- Bachelor’s or Master’s degree in Computer Science, Engineering, Programming, or a related field.
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