- Company Name
- Bell
- Job Title
- Salesforce System Architect
- Job Description
-
**Job Title:** Salesforce System Architect
**Role Summary:**
Lead and architect large‑scale Salesforce implementations across multiple Clouds (Sales Cloud, Service Cloud, Marketing Cloud, etc.). Translate business requirements into scalable, secure solutions, guiding configuration, customization, integration, and DevOps practices. Serve as a trusted technology advisor to cross‑functional stakeholders and oversee development teams to deliver high‑quality, compliant solutions.
**Expectations:**
- Design enterprise‑level Salesforce architectures that balance declarative and programmatic solutions.
- Align technology strategy with business objectives and industry best practices.
- Ensure adherence to governance, security, and compliance standards.
- Mentor and lead technical teams through architecture reviews, code quality checks, and best‑practice adoption.
- Stay current with Salesforce releases, emerging tools, and ecosystem trends to continuously improve platform effectiveness.
**Key Responsibilities:**
- Capture and translate business requirements into well‑architected Salesforce solutions.
- Map requirements to native Salesforce features; determine when custom development (Apex, Flow, Lightning, APIs) is required.
- Develop and maintain a strategic Salesforce architecture roadmap that supports scalability and performance.
- Guide and oversee configuration, customization, and integration work, ensuring adherence to best practices.
- Facilitate requirements gathering, testing, deployment, and documentation for solutions.
- Define and enforce architecture standards, code quality controls, and conduct solution/code reviews.
- Manage environment strategy, DevOps pipelines, and data migration activities.
- Monitor system health, performance, and security post‑implementation.
- Communicate progress, risks, and solutions to stakeholders and executive sponsors.
- Maintain knowledge of releases, new capabilities, and industry innovations to recommend improvements.
**Required Skills:**
- 5+ years experience in Salesforce architecture and solution design.
- Proven leadership in large‑scale enterprise implementations.
- Deep knowledge of Salesforce Clouds, object model, automation (Flows, Process Builder, Apex), APIs, and integration patterns.
- Strong understanding of data modeling, security (sharing, Profiles, Permission Sets, Shield, etc.), DevOps, and environment management.
- Proficiency in JavaScript, HTML, CSS for web‑based UI development.
- Effective communication, stakeholder management, and collaboration abilities.
- Analytical and problem‑solving skills; organized and deadline‑oriented.
- Adaptability to dynamic environments and continuous learning mindset.
**Required Education & Certifications:**
- Bachelor’s degree in Computer Science, Information Systems, or related field.
- Current Salesforce certifications: Application Architect, System Architect, or B2C Solution Architect.
- (Preferred) Certifications or experience with Vlocity/Salesforce Revenue Cloud, Copado, ERP integrations, and telecommunications domain knowledge.