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Desjardins

Desjardins

www.desjardins.com

8 Jobs

42,749 Employees

About the Company

Desjardins Group is the largest cooperative financial group in North America and the fifth largest cooperative financial group in the world, with assets of $435.8 billion as at March 31, 2024. It was named one of Canada's Best Employers by Forbes magazine and by Mediacorp. To meet the diverse needs of its members and clients, Desjardins offers a full range of products and services to individuals and businesses through its extensive distribution network, online platforms and subsidiaries across Canada. Ranked among the world's strongest banks according to The Banker magazine, Desjardins has some of the highest capital ratios and credit ratings in the industry and the first according to Bloomberg News.

Listed Jobs

Company background Company brand
Company Name
Desjardins
Job Title
Financial services jobs
Job Description
**Job Title:** Financial Services Representative **Role Summary:** Provide attentive, courteous service to members and clients, guiding them to appropriate financial solutions, digital tools, and support channels while contributing to business development and maintaining strong relationships. **Expectations:** - Deliver high‑quality customer service and tailored financial advice. - Promote self‑service digital applications and tools. - Identify client needs quickly and refer to appropriate specialists or channels. - Assist clients experiencing fraud or irregularities and coordinate referrals. - Collaborate with personal finance advisors to enhance service delivery. **Key Responsibilities:** - Welcome members and customers, assess needs, and direct them to suitable resources. - Educate clients on existing applications and technological tools for independent transactions. - Support business development through effective service delivery and relationship maintenance. - Handle fraud or irregularity cases, ensuring timely referral to appropriate partners. - Work jointly with personal finance advisors to improve overall member service. **Required Skills:** - Strong verbal and written communication. - Excellent customer‑service orientation. - Ability to quickly assess client needs and recommend solutions. - Knowledge of digital banking applications and tools (training provided). - Basic understanding of fraud detection and reporting processes. - Team collaboration and relationship‑building skills. - Problem‑solving and decision‑making aptitude. **Required Education & Certifications:** - Minimum: High school diploma or equivalent. - Post‑secondary education in finance, business, or related field preferred but not mandatory. - Completion of internal training program (provided).
Windsor, Canada
Hybrid
09-03-2026
Company background Company brand
Company Name
Desjardins
Job Title
Agent, Financial Services
Job Description
Job Title Agent, Financial Services Role Summary Provide proactive, client‑focused financial support and solutions, guiding members through digital tools and in‑person services. Deliver high‑quality customer service while collaborating with personal finance advisors to enhance overall member experience. Expectations - Persistently focus on the financial well‑being of every member or client. - Provide accurate, timely information about applications and technologies that enable self‑service. - Work effectively in a team environment with advisors and referral channels. - Maintain professional, courteous demeanor at all times. Key Responsibilities - Welcome members/customers warmly and promptly assess their needs. - Introduce and explain existing digital and application tools that facilitate member transactions. - Direct members to appropriate personnel or alternative service channels when required. - Collaborate with personal finance advisors to refine and improve service delivery. - Assist in promoting and integrating financial solutions tailored to client goals. Required Skills - Strong interpersonal and customer‑service skills. - Clear verbal and written communication in English (French proficiency optional). - Ability to explain complex financial technology in simple terms. - Team collaboration and problem‑solving capabilities. - Proficiency with office software and basic data entry. Required Education & Certifications - Minimum of a high‑school diploma or equivalent. - Any formal training or certification in financial services is advantageous but not mandatory. ---
Victoriaville, Canada
Hybrid
09-03-2026
Company background Company brand
Company Name
Desjardins
Job Title
Desjardins, Parcours gestion des risques development program
Job Description
**Job Title** Risk Management Development Program – Financial or Non‑Financial Risk Analyst **Role Summary** A 12‑month rotational program for recent graduates to serve as a financial or non‑financial risk management analyst. Participants will work with internal risk teams to identify, measure, monitor, and disclose risk exposures, gaining exposure to the full risk management function and preparing for a long‑term career within the organization. **Expectations** - Graduation in Spring 2026 from a bachelor’s or master’s program in a relevant discipline (finance, economics, risk management, business, information systems, or related fields). - Strong academic record and demonstrated involvement in social or academic organizations. - Fluency in French (required) and good written and spoken English. - Ability to work independently, contribute to team efforts, adapt to changing priorities, and maintain intellectual curiosity. **Key Responsibilities** 1. **Financial Risk Path** – - Oversee, monitor, and disclose credit, market, counterparty, issuer, interest‑rate, liquidity, and insurance risk exposures. - Assist in developing quantitative models and reports for risk measurement. 2. **Non‑Financial Risk Path** – - Identify, assess, and monitor technology, information security, data protection, personal information protection, anti‑money‑laundering, financial crime, and reputation risks. - Support the creation of controls, policies, and monitoring frameworks. 3. Work cross‑functionally with business and development sectors to ensure risk practices align with the organization’s risk appetite and strategy. 4. Participate in project teams, preparing briefings and presentations for stakeholders. 5. Continuously learn and adapt to evolving regulatory and industry developments related to risk management. **Required Skills** - Leadership and teamwork with proven collaboration skills. - Strong analytical and critical thinking abilities. - Effective communication: written and oral, with capability to synthesize and summarize complex information. - Proficiency in French (written and spoken); good English proficiency is beneficial. - Independent problem solving, intellectual curiosity, and adaptability to a dynamic environment. **Required Education & Certifications** - Bachelor’s or Master’s degree (conferred Spring 2026) in a relevant field (e.g., finance, economics, business administration, risk management, computer science, or related discipline). - No specific certifications required; professional certifications (e.g., CFA, FRM, CISA) may be advantageous but are not mandatory.
Montréal-ouest, Canada
Hybrid
09-03-2026
Company background Company brand
Company Name
Desjardins
Job Title
Senior offensive and defensive security advisor
Job Description
**Job Title:** Senior Offensive and Defensive Security Advisor **Role Summary:** Lead enterprise‑wide security initiatives, driving threat identification, incident analysis, risk assessment, and vulnerability mitigation. Act as subject‑matter expert, advising senior leadership and external partners on security strategy, policy development, and execution of complex, high‑impact projects. **Expactations:** - Own end‑to‑end security lifecycle across systems, networks, and applications. - Translate evolving security risks into actionable recommendations for decision‑making bodies. - Represent the security function in negotiations with third‑party vendors and regulatory entities. **Key Responsibilities:** - Identify, analyze, and eradicate threats; determine scope, impact, and origin of incidents. - Collect and correlate data from a range of defense tools, perform real‑time monitoring, and generate detailed reports. - Conduct risk assessments, vulnerability tests, and develop mitigation strategies to strengthen security posture. - Lead large‑scale development projects and strategic initiatives across the organization. - Develop, update, and enforce security policies, standards, methodologies, tools, and programs. - Provide coaching, resources, and expertise to cross‑functional teams and decision‑making authorities. - Monitor emerging security trends; conduct strategic monitoring and proposal of proactive measures. **Required Skills:** - Advanced threat analysis, incident response, and vulnerability management. - Project management, stakeholder coordination, and cross‑functional collaboration. - Strong communication, negotiation, and presentation skills (native or fluent French required). - Strategic mindset with ability to simplify complex security concepts. - Proficiency in security frameworks (NIST, ISO 27001, SOC 2, etc.) and tooling (SIEM, IDS/IPS, vulnerability scanners). **Required Education & Certifications:** - Bachelor’s degree in Computer Science, Cybersecurity, Information Assurance, or related field. - Minimum six years of progressive security experience (defensive and offensive). - Relevant certifications (CISSP, CISM, CEH, OSCP, or equivalent) preferred.
Montréal-ouest, Canada
Hybrid
Senior
10-03-2026