CDW UK

About the Company

We offer a full-stack, full-lifecycle approach to technology, leveraging our extensive solutions, services and brand relationships to meet your organization's unique needs. Backed by decades of experience, our experts have the deep industry and technical knowledge it takes to help you achieve your goals and drive innovation.

A Fortune 500 company and member of the S&P 500 Index, CDW was founded in 1984 and employs over 15,000 coworkers. For the trailing twelve months ended June 30, 2023, CDW generated net sales of approximately $22 billion. For more information, please visit www.CDW.com.

Listed Jobs

Company Name

CDW UK

Job Title

Salesforce Administrator

Job Description

**Job Title**: Salesforce Administrator **Role Summary**: Maintain, administer, and optimize a secure, scalable Salesforce platform that aligns with business goals. Serve as a liaison between business users and technology teams, ensuring data integrity, security compliance, and efficient system performance. **Expectations**: - Resolve escalated Salesforce incidents for internal users. - Provide technical support to business users and internal teams. - Communicate complex technical concepts to non‑technical audiences. - Participate in on‑call rotations and work outside normal business hours as required. - Maintain documentation and comply with company policies, standard methodologies, and cloud infrastructure guidelines. **Key Responsibilities**: - Troubleshoot and resolve Salesforce incidents and escalations. - Manage data integrity, security standards, and actionable analytics. - Advise on best practices, new features, and emerging technologies. - Create and update internal and end‑user documentation. - Monitor production environment for availability, stability, and performance; perform configuration and tuning. - Participate in rotational on‑call schedule and respond to off‑hour requests. - Communicate with Technology teams and Business Partners to ensure alignment. **Required Skills**: - Intermediate knowledge of Salesforce Administration. - Ability to manage multiple priorities and adapt to changing business needs. - Strong verbal and written communication; capable of explaining technical details to non‑technical stakeholders. - Excellent troubleshooting and problem‑solving abilities. - Ability to produce detailed reports and user manuals. **Required Education & Certifications**: - High School Diploma or equivalent. - Minimum 2 years of Salesforce administration experience. - Salesforce Administrator Certification (preferred). - ITIL and SAFe Agile experience (preferred).

Manchester, United kingdom

On site

Junior

11-12-2025