Saputo Inc.

About the Company

Saputo, one of the top ten dairy processors in the world, produces, markets, and distributes a wide array of dairy products of the utmost quality, including cheese, fluid milk, extended shelf-life milk and cream products, cultured products, and dairy ingredients.

Saputo is a leading cheese manufacturer and fluid milk and cream processor in Canada, a leading dairy processor in Australia and the top dairy processor in Argentina. In the USA, Saputo ranks among the top three cheese producers and is one of the top producers of extended shelf-life and cultured dairy products. In the United Kingdom, Saputo is the leading manufacturer of branded cheese and dairy spreads. In addition to its dairy portfolio, Saputo produces, markets, and distributes a range of dairy alternative products. Saputo products are sold in several countries under market-leading brands, as well as private label brands.

Saputo Inc. is a publicly traded company and its shares are listed on the Toronto Stock Exchange under the symbol "SAP".

Follow Saputo's activities at saputo.com or via Facebook, Instagram, and LinkedIn.

Listed Jobs

Company Name

Saputo Inc.

Job Title

IT Intern, Technical Support

Job Description

**Job title** IT Intern – Technical Support (PC Refresh Project) **Role Summary** A 6‑week, 30‑hour/week internship providing Level 2 technical support for a PC refresh initiative. Responsibilities include managing ticketing requests, installing and configuring Windows 11 workstations, troubleshooting deployment incidents, and documenting procedures to ensure smooth user migration. **Expectations** - Deliver tasks within project timelines. - Maintain clear, bilingual communication with users and stakeholders. - Follow ITIL‑aligned processes and contribute to continuous improvement. - Keep accurate documentation of support activities. **Key Responsibilities** - Process and track PC refresh requests in Remedy ticketing system. - Install, configure, and replace computer hardware and software on Windows 11 platforms. - Provide Level 2 assistance to end users during migration, resolving installation‑related issues. - Document troubleshooting steps, resolutions, and best practices. - Communicate status updates and resolution details to users and project team. - Participate in service‑improvement meetings and update project documentation. **Required Skills** - Excellent written and oral communication in English and French. - Basic troubleshooting of Windows hardware and software. - Familiarity with PC hardware installation, OS deployment, and Windows 11 configuration. - Experience with ticketing systems (Remedy preferred). - Strong problem‑solving, time‑management, and attention‑to‑detail skills. - Team‑oriented, customer‑focused service mindset. **Required Education & Certifications** - Currently enrolled in a college or university degree program in Information Technology, Computer Science, or a related field. - No mandatory certifications; optional relevant credentials include CompTIA A+ or Microsoft Certified: Modern Desktop Administrator Associate.

Saint-laurent, Canada

Hybrid

Fresher

16-12-2025