First West Credit Union

www.firstwestcu.ca

1 Job

1,623 Employees

About the Company

We are one of Canada's leading member-owned financial co-operatives, rooted deep in communities throughout British Columbia but extending wherever life takes our members. For more than 15 years, First West has proven that credit unions can remain ultra-local through our multi-brand model, while having the combined strength of a larger co-operative financial institution.

Our core business is traditional banking (personal, commercial, and business) and wealth management, delivered through community brands Island Savings, Envision Financial, Valley First and Enderby & District Financial. Our team of financial advisors takes pride in providing expert financial advice to help our members achieve their goals.

We share and invest in the co-operative movement, leveraging our expertise, technologies, best practices, and size for the benefit of all like-minded credit unions. We cultivate amazing workplaces, we step up in our communities, and we help our members, our team members, and our communities flourish.

We're redefining what banking can do for people, our local communities, and our world.

Listed Jobs

Company Name: First West Credit Union
Job Title: HR Analyst I (LCC)
Job Description: Job title: HR Analyst I (LCC) Role Summary: Provide tier‑one HR analytics, reporting, and system support to enhance workforce insight and process automation on an 18‑month contract basis. Expactations: Deliver accurate, timely reports; maintain high service‑level compliance; support Oracle and ServiceNow systems; collaborate with Senior HR Analyst on process improvement initiatives. Key Responsibilities: • Run tier‑one reports and refresh Power BI dashboards. • Gather and analyze data from Visier, Qualtrics, Oracle, ServiceNow, and other HR systems. • Troubleshoot system escalations and coordinate with IT/vendor for Oracle tickets. • Support quarterly Oracle builds (testing, scripting, sign‑off). • Oversee People Services tickets for Oracle, TCP, reporting, and ServiceNow. • Build ServiceNow articles, merge content, and create metric dashboards. • Ensure HR processes and procedures comply with guidelines and are documented. • Provide Tier 2 support to HR Employee Centre on data, system, and reporting issues. • Assist in creating procedures and projects focused on analytics, business process automation, and continuous improvement. Required Skills: • Strong analytical acumen and attention to detail. • Proficiency in Power BI, Excel, and Microsoft Office. • Experience with HR technology, HRIS, reporting, and data best practices. • Knowledge of Oracle and ServiceNow (preferred). • Effective interpersonal and written communication skills. • Self‑directed problem solving and continuous improvement mindset. Required Education & Certifications: • Bachelor’s degree in HR or related field (or equivalent experience). • 2 + years in an HR or analyst role (or equivalent). • HR Analytics certification and/or business intelligence statistical training (preferred). • CPHR designation or equivalent (preferred).