Peters Surgical

About the Company

Peters Surgical is a French manufacturer and distributor of surgical medical devices including sutures, titanium clips, clamps and surgical glues. Headquartered in France, Peters Surgical was founded in 1926 and today employs more than 650 people around the world. The group owns manufacturing facilities in France, Thailand, India and Germany and sells products in over 90 countries with direct sales infrastructure in France, USA, Germany, India, Poland and Belgium.
In 2024, Peters Surgical was acquired by Advanced Medical Solutions (AMS), a world-leading independent developer and manufacturer of innovative tissue-healing technology. AMS has a wide range of surgical products including tissue adhesives, sutures, haemostats, internal fixation devices and internal sealants. AMS also supplies wound care dressings.

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Peters Surgical est un fabricant et distributeur francais de dispositifs medicaux chirurgicaux, notamment de sutures, de clips en titane, de clamps et de colles chirurgicales. Peters Surgical, dont le siege est en France, a ete fonde en 1926 et emploie aujourd'hui plus de 650 personnes dans le monde. Le groupe possede des sites de production en France, en Thailande, en Inde et en Allemagne et vend ses produits dans plus de 90 pays notamment via ses equipes de vente directe en France, aux Etats-Unis, en Allemagne, en Inde, en Pologne et en Belgique.
En 2024, Peters Surgical a ete rachete par Advanced Medical Solutions (AMS), un leader mondial independant dans le developpement et la fabrication de technologies innovantes de cicatrisation des tissus. AMS propose une large gamme de produits chirurgicaux, notamment des adhesifs tissulaires, des sutures, des hemostats, des dispositifs de fixation interne et des produits d'etancheite interne. AMS fournit egalement des pansements pour le traitement des plaies.

Listed Jobs

Company Name

Peters Surgical

Job Title

Data & Support Marketing - CDD 18 mois

Job Description

**Job Title** Expert Data & Support Marketing – Janus Project (18‑month Fixed‑Term) **Role Summary** The Expert Data & Support Marketing will manage and maintain the master database for the Janus portfolio workstream, extract and analyse data from existing BI tools, and provide decision‑support reporting. The role ensures data quality, aligns data with project objectives, supports ERP change requests, and assists with marketing deliverables related to new branding and product communication. **Expectations** - Deliver accurate, up‑to‑date master data for the Janus project. - Provide timely analytical insights to support sales and marketing decisions. - Identify and resolve data inconsistencies across Excel, ERP, and BI systems. - Collaborate effectively with category directors, workstream leaders, and IT teams. - Support the implementation of new corporate and product branding assets. **Key Responsibilities** - Own the maintenance of a multi‑hundred‑thousand‑record Excel master database; plan migration to a stable IT platform. - Extract, cleanse, and analyse data from existing BI systems to produce actionable reports. - Align and optimise data in accordance with Janus project goals; flag and correct errors. - Generate and maintain documentation, reporting, and change‑request tracking. - Coordinate with ERP owners to initiate and monitor data‑change requests. - Ensure consistency between the master database and ERP data sources. - Assist marketing activities: update content, apply new visual guidelines, adapt commercial communications. - Participate in the Janus workstream portfolio team and liaise with category and marketing directors. **Required Skills** - Advanced Excel proficiency (complex formulas, pivot tables, macros). - Strong analytical mindset; ability to work with large data sets and derive insights. - Experience with BI tools and ERP data extraction. - Proficiency in IT/business applications and data‑management best practices. - Excellent organizational skills, attention to detail, and proactive problem‑solving. - Bilingual in English (fluent) and French (preferred). - Ability to work cross‑functionally and communicate findings clearly. **Required Education & Certifications** - Bachelor’s degree in Business, Marketing, Data Analytics, or related field, **or** equivalent professional experience in the medical device or related industry. - No specific certifications required, though certifications in data analysis or Excel (e.g., Microsoft Office Specialist) are a plus.

Boulogne-billancourt, France

Hybrid

19-01-2026

Company Name

Peters Surgical

Job Title

Export Customer Service Manager

Job Description

**Job Title:** Export Customer Service Manager **Role Summary:** Leads and oversees the export customer service team, ensuring effective order processing, invoicing, and payment collection for international customers. Optimises processes, maintains accurate monthly sales/forecast alignment, and manages administrative and financial export requirements. Acts as a liaison across sales, logistics, finance, quality, and production to deliver consistent customer satisfaction globally. **Expectations:** - Consistently meet or exceed key performance indicators: order accuracy, on‑time invoicing, days sales outstanding, and customer satisfaction scores. - Showcase strong leadership, organisational, and communication skills in a multilingual, cross‑functional environment. - Demonstrate proactive process improvement, risk mitigation, and resolution of sensitive customer issues. - Maintain professional fluency in English; French, German, or other languages considered an advantage. **Key Responsibilities:** - Direct, coach, and motivate a geographically distributed export customer service team. - Allocate workload fairly across export agents and ensure coverage of all customer support zones. - Streamline and document customer service processes, eliminating redundancies and boosting efficiency. - Oversee the entire order cycle: from receipt to invoicing, ensuring alignment with monthly sales forecasts. - Manage administrative/financial aspects: payment follow‑up, credit limits, and collection strategies. - Collaborate closely with Sales, Logistics, Finance, Quality, and Production units to resolve cross‑functional matters. - Monitor and report on service metrics, providing actionable insights to senior management. - Act as a point of escalation for complex or sensitive customer cases, ensuring timely resolution. **Required Skills:** - Proven experience in export customer service / order management (ADV) with team‑leadership experience. - Deep understanding of international order processing, invoicing, sales tracking, and export finance (payments, credit control). - Strong organisational and project‑management abilities; adept at process optimisation. - Excellent written and oral communication in English; additional EU languages preferred. - Ability to manage sensitive situations, identify root causes, and implement corrective actions. - Collaborative mindset; comfortable working cross‑functionally in a multinational setting. **Required Education & Certifications:** - Bachelor’s degree (Bac+3) in International Business, Trade, Management, or equivalent. - Master’s (Bac+5) or higher preferred for advanced roles. - No specific professional certifications required, but knowledge of export‑finance or customer service management courses is advantageous.

Boulogne-billancourt, France

Hybrid

12-02-2026