Social Work England

About the Company

Every day, social workers support millions of people to improve their chances in life. Social Work England is a specialist body taking a new approach to regulating social workers in their vital roles. We believe in the power of collaboration and share a common goal with those we regulate - to protect the public, enable positive change and ultimately improve people's lives.

Listed Jobs

Company Name

Social Work England

Job Title

Lead Investigator

Job Description

Job Title: Lead Investigator Role Summary: Lead, supervise, and develop a team of investigators focused on high‑risk and complex fitness‑to‑practise cases within a regulatory social care environment. Ensure investigations meet statutory standards, deliver high‑quality reports, and support continuous improvement initiatives. Expectations: - Deliver investigations within performance targets and high‑quality standards. - Maintain confidentiality, data security, and accurate record‑keeping. - Mentor investigators, providing regular supervision and training. - Engage with external legal providers and stakeholders in a collaborative manner. Key Responsibilities: - Line‑manage a team of investigators, setting goals, monitoring productivity, and ensuring KPI achievement. - Assess, plan, supervise, and close high‑risk or serious cases, escalating where necessary. - Review and approve Investigation Plans, Risk Assessments, case reports, and evidential bundles. - Develop induction and ongoing training materials; deliver training sessions. - Champion change, manage SOP reviews, and contribute to wider fitness‑to‑practise initiatives. - Coordinate with external legal providers to ensure timely, well‑documented case handling. - Manage complaints regarding team cases and implement corrective actions. - Safeguard sensitive information, enforce privacy laws, and update case management systems. - Deputize for the investigations manager as required. Required Skills: - Proven team leadership in a high‑volume, customer‑focused investigative environment. - Strong analytical, risk‑assessment, and decision‑making abilities. - Excellent written and oral communication, with clear, concise reporting skills. - Ability to work independently under pressure, prioritising competing deadlines. - Experience with multi‑agency collaboration, confidentiality, and risk management. - Proficiency in case management systems and accurate record maintenance. - Demonstrated commitment to equality, diversity, and respectful professional conduct. Required Education & Certifications: - Relevant tertiary qualification in social work, law, or related field (preferred). - Professional credentials or experience in regulatory investigations or fitness‑to‑practise processes. ---

Sheffield, United kingdom

Hybrid

Senior

19-12-2025

Company Name

Social Work England

Job Title

Investigator

Job Description

Job Title: Investigator Role Summary: Conduct and manage fitness‑to‑practice investigations to protect public safety and uphold professional standards. Expectations: - Handle a varied, complex caseload independently. - Prioritise work to meet deadlines and procedural requirements. - Deliver high‑quality, evidence‑based investigations and reports. - Maintain accurate records and manage sensitive information securely. Key Responsibilities: - Manage and progress investigations in line with procedures and timelines. - Plan investigations, perform risk assessments, and analyse information. - Draft comprehensive written reports. - Maintain accurate case records using the case management system. - Engage with internal and external stakeholders, providing consistent customer service. - Handle large volumes of confidential data in compliance with data protection legislation. - Champion and support change initiatives within the team. Required Skills: - Strong analytical and problem‑solving abilities. - Excellent written and oral communication skills. - Ability to prioritise, organise, and manage competing deadlines. - Experience with case management systems and accurate record‑keeping. - Knowledge of relevant legal frameworks and risk‑based approaches. - Effective stakeholder engagement and customer service. - Capability to handle sensitive information with confidentiality. - Flexibility, teamwork, and commitment to continuous improvement. Required Education & Certifications: - Relevant tertiary qualification (e.g., Social Work, Law, or related field). - Basic DBS (Disclosure and Barring Service) check.

Sheffield, United kingdom

Hybrid

19-12-2025

Company Name

Social Work England

Job Title

Triage and Investigations Officer

Job Description

Job title: Triage and Investigations Officer Role Summary: Administrative support for fitness‑to‑practice investigators, managing case correspondence, documentation, data protection, financial processing, meeting logistics, and governance requests. Expactations: Deliver accurate, timely case records; ensure confidentiality and compliance; maintain efficient communication with stakeholders; support investigators under tight timelines; act as liaison between external legal providers, finance, and governance teams; identify process improvement opportunities. Key Responsibilities: - Handle case correspondence with external legal services and internal teams; manage investigations email and post. - Upload, redact, and bundle evidence for investigators. - Secure and manage sensitive information; comply with data protection legislation. - Process DBS requests and related correspondence; document all transactions. - Execute finance payments for investigative services and coordinate with finance team. - Schedule, minute, and manage action items for investigative meetings. - Assist with planning, risk assessment, and evidence gathering under investigator supervision. - Respond to Subject Access Requests and Freedom of Information queries. - Maintain, update, analyse, and report on case‑tracking systems. - Identify process gaps and propose improvements to the external legal provider relationship. Required Skills: - Excellent written and verbal communication. - Strong analytical and research abilities with meticulous attention to detail. - Proficient in Microsoft Office and case‑management systems. - Experience managing confidential data and working within statutory frameworks. - Customer/client‑focused service orientation; confident stakeholder interaction. - Teamwork and proactive support for colleagues. - Effective time‑management, prioritisation, and problem‑solving skills. - Commitment to equality, diversity, and inclusion. Required Education & Certifications: - Minimum of a GCSE/GCSE equivalent in English or higher-level education. - No mandatory professional certification required; experience in a regulated environment highly regarded.

Sheffield, United kingdom

Hybrid

09-02-2026