Eight Sleep

About the Company

Eight Sleep is the world's first sleep fitness company. Our mission is to fuel human potential through optimal sleep. We use innovative technology, detailed design, and proven science and data to personalize and improve each night for everybody--changing the way people sleep forever and for the better. With our flagship product, the Pod, we are addressing critical sleep issues such as temperature regulation, bed elevation, snoring reduction, and the wake-up experience. Hundreds of thousands of customers around the world sleep better every night thanks to the Pod. We are backed by leading Silicon Valley investors like YC Combinator, Founders Fund, Valor, and Khosla Ventures, and we have been recognized as one of Fast Company's Most Innovative Companies in 2018, 2022, and 2023.The Pod was also recognized two years in a row by TIME's "Best Inventions of the Year." We currently sell the Pod in the United States, Canada, the United Kingdom, Europe, and Australia.

Listed Jobs

Company Name

Eight Sleep

Job Title

Hardware Support & Test Engineer (Contract)

Job Description

**Job title** Hardware Support & Test Engineer (Contract) **Role Summary** Contract engineer providing on‑site field troubleshooting and prototype testing for novel sleep‑technology hardware. Works closely with product development to diagnose failures, conduct root‑cause analysis, and build diagnostic tools. **Expectations** * 12‑month contract, on‑site in San Francisco. * Perform rapid field support and prototype validation. * Collaborate with engineering and customer support teams. * Deliver actionable insights and corrective actions. **Key Responsibilities** 1. Investigate and resolve field unit failures by analyzing on‑board data and sensor readings. 2. Communicate with customers to capture failure symptoms and reproduce issues. 3. Conduct root‑cause analysis, design of experiments (DOE), and quality‑measurement techniques to identify failure modes. 4. Advise product development on design improvements and corrective actions. 5. Build and refine software/AI diagnostic tools to automate hardware failure detection. 6. Compile clear, concise incident reports and recommendations for future releases. **Required Skills** * Strong written & verbal communication. * Hands‑on troubleshooting of mechanical, electrical, and software subsystems. * Data interpretation and sensor analytics. * Experience with root‑cause analysis, DOE, and quality metrics (e.g., statistical process control). * Ability to develop and modify diagnostic software tools. * Proficiency in using test equipment (oscilloscopes, multimeters, logic analyzers) and data logging. **Required Education & Certifications** * Bachelor’s degree in Mechanical Engineering, Electrical Engineering, or equivalent technical field. ---

San francisco, United states

On site

26-12-2025