Stingray

www.stingray.com

1 Job

951 Employees

About the Company

Stingray (TSX: RAY.A; RAY.B), a global music, media, and technology company, is an industry leader in TV broadcasting, streaming, radio, business services, and advertising. Stingray provides an array of music, digital, and advertising services to enterprise brands worldwide, including audio and video channels, over 100 radio stations, subscription video-on-demand content, FAST channels, karaoke products and music apps, and in-car and on-board infotainment content. Stingray Business, a division of Stingray, provides commercial solutions in music, in-store advertising solutions, digital signage, and AI-driven consumer insights and feedback. Stingray Advertising is North America's largest retail audio advertising network, delivering digital audio messaging to more than 20,000 major retail locations. Stingray has close to 1000 employees worldwide and reaches 540 million consumers in 160 countries. For more information, visit www.stingray.com Learn more: stingray.com View our job openings: https://bit.ly/2IEKv0I Read our news: https://bit.ly/36EJE8l

Listed Jobs

Company Name: Stingray
Job Title: Product Operations Coordinator
Job Description: **Job Title:** Product Operations Coordinator **Role Summary:** Coordinate end‑to‑end product operations activities to support product launches, lifecycle management, and operational excellence within a SaaS technology environment. **Expectations:** Deliver accurate product documentation, enable sales and marketing collateral, manage pricing/subscription tools, conduct market research, and improve cross‑functional processes, driving measurable metrics and continuous improvement. **Key Responsibilities:** - Create and maintain product documentation, internal guides, FAQs, and training materials. - Collaborate with marketing to produce one‑page sales enablement collateral. - Manage pricing and billing systems (Recurly, Stripe, Chargebee) to ensure accurate revenue recognition. - Execute market research, competitive analysis, and customer survey initiatives. - Implement and maintain tools/processes (Jira, Wrike, Trello) to enhance product team efficiency. - Work with product managers, engineering, sales, and marketing to support launches and lifecycle management. - Monitor and report key product operations metrics, identifying improvement opportunities. - Facilitate cross‑functional alignment on product initiatives and timelines. **Required Skills:** - 3‑5 years product operations, product management, or project management experience in SaaS/technology. - Proven documentation creation and management. - Experience with pricing and billing platforms (Recurly, Stripe, Chargebee). - Market research and competitive analysis proficiency. - Proficiency with Jira, Wrike, Trello; familiarity with Salesforce. - Strong analytical and data‑analysis abilities. - Advanced Microsoft Office Suite skills. - Excellent written and verbal communication; strong organizational and multitasking capabilities. - Proactive problem‑solving mindset, detail orientation, and ability to thrive in fast‑paced, collaborative settings. **Required Education & Certifications:** - Bachelor’s degree in Business, Engineering, Computer Science, or related field, or equivalent professional experience. - Relevant certifications (e.g., Project Management Professional, Product Management certification) are a plus.