Poka Inc.

www.poka.io

2 Jobs

186 Employees

About the Company

Poka transforms manufacturing operations by empowering workers with real-time access to knowledge, digital tools and expert support. Our AI-driven platform integrates training, communication and troubleshooting to foster continuous improvement and operational excellence. Our mission is to bridge the skills gap, reduce downtime, and drive safety, performance and quality to new heights. Poka's powerful analytics engine makes it easy to identify issues in production, leading to quick and focussed resolutions. In 2023, Poka was acquired by IFS, an enterprise software leader in Enterprise Asset Management, Field Service Management and ERP. Together, we help manufacturing companies optimize their people, assets and processes. Join us in shaping the future of work in manufacturing.

Listed Jobs

Company Name: Poka Inc.
Job Title: Customer Success Manager - Manufacturing
Job Description: Job title: Customer Success Manager – Manufacturing Role Summary: Serve as a trusted advisor to manufacturing clients, guiding them through implementation, adoption, and expansion of Poka’s connected worker platform. Drive customer engagement, operational excellence, and value realization while building strong relationships with plant leaders and stakeholders. Expactations: • Ensure successful deployment and sustained use of the platform across mid‑market and enterprise sites. • Monitor customer health, proactively mitigate risks, and identify upsell opportunities. • Foster long‑term partnerships that translate into measurable process improvements and ROI. Key Responsibilities: • Partner with Account Managers to uncover growth opportunities and support sales pipeline. • Translate customer challenges into actionable, scalable solutions in collaboration with Product, Support, and Account Management teams. • Maintain deep expertise in Poka’s features and industry best practices to continuously optimize value delivery. • Conduct regular health check visits (≈2 per quarter) and drive adoption initiatives through workshops, training, and feedback loops. • Lead project coordination, timeline management, and cross‑functional communication for successful outcomes. Required Skills: • Bachelor's degree in Engineering or related field. • Minimum 3 years of manufacturing operations or continuous improvement experience. • Proficiency in Lean, Six Sigma, TPM, or CI methodologies. • Strong written and verbal communication in English (French a plus). • Excellent relationship‑building, collaboration, and stakeholder management skills. • Project coordination, organization, and analytical thinking. • Curiosity, proactive mindset, and enthusiasm for AI and new technologies. • Willingness to travel 15–20% (≈2 client visits/quarter). Required Education & Certifications: • Bachelor’s degree in Engineering, Industrial Engineering, or equivalent. • Certifications in Lean, Six Sigma, TPM, or Continuous Improvement preferred.

Company Name: Poka Inc.
Job Title: Développeuse/Développeur Backend
Job Description: **Job Title:** Backend Developer **Role Summary:** Design, develop, and maintain scalable backend services and infrastructure for a cloud‑based platform supporting thousands of frontline manufacturing workers. Collaborate with product, frontend, QA, and engineering teams to deliver reliable, high‑quality code in a microservices environment. **Expectations:** - Minimum 3 years of professional backend development experience. - Strong proficiency in Python (or rapid ability to master it). - Proven experience with PostgreSQL and relational data modeling. - Hands‑on experience with AWS services, Docker containers, and CI/CD pipelines. - Ability to write clean, maintainable code with automated tests. - Comfortable using AI productivity tools for coding, documentation, or automation. - Proactive, collaborative mindset with ownership of deliverables. **Key Responsibilities:** - Design, build, and maintain Python‑based microservices and APIs. - Manage PostgreSQL databases, including schema design and performance tuning. - Contribute to technical design, architecture documentation, and code reviews. - Implement and evolve CI/CD workflows and cloud infrastructure (AWS, Docker). - Ensure high code quality through unit/integration testing and automated testing frameworks. - Participate in mentorship, technical discussions, and cross‑functional collaboration. - Experiment with AI tools to improve development efficiency and problem‑solving. **Required Skills:** - Python programming (3+ years). - PostgreSQL (SQL, performance optimization). - Microservices architecture principles. - AWS cloud services (e.g., EC2, RDS, S3). - Docker containerization. - CI/CD tools (GitHub Actions, Jenkins, etc.). - Version control with Git. - Familiarity with DevOps practices. - Experience with AI productivity tools (e.g., code assistants). - Strong analytical and debugging abilities. - Effective communication in English. **Required Education & Certifications:** - Bachelor’s degree in Computer Science, Software Engineering, or a related technical field (or equivalent professional experience). - Relevant certifications (e.g., AWS Certified Developer, Docker Certified Associate) are a plus but not mandatory.