- Company Name
- Allstate Canada
- Job Title
- Product Consultant
- Job Description
-
**Job Title**
Product Consultant
**Role Summary**
Act as the primary liaison between business, technology, and user‑experience stakeholders to translate business requirements into effective technology solutions. Lead the strategy, design, and delivery of complex rating and modernization initiatives within a Business Architecture context, ensuring alignment with organizational objectives and continuous improvement.
**Expectations**
- Deliver end‑to‑end business solutions that meet defined KPIs and benefit realization targets.
- Manage stakeholder expectations and maintain transparent communication throughout project lifecycles.
- Apply analytical rigor to evaluate opportunities, prioritize initiatives, and mitigate risks.
- Demonstrate cross‑functional leadership in a fast‑moving, change‑oriented environment.
**Key Responsibilities**
1. **Requirements Translation & Spec Development** – Convert business needs into technical specifications, functional designs, and data flow diagrams supporting larger platform capabilities.
2. **Solution Implementation Guidance** – Partner with technology teams, product owners, and Digital Product Managers to drive development, integration, and deployment of initiatives.
3. **Business Validation & Testing** – Conduct user‑acceptance, functional, and behavior tests; incorporate customer feedback, market analysis, and data insights into solution refinements.
4. **Discovery & Framing** – Lead workshops to define problems, root causes, expected outcomes, and alignment with strategy.
5. **Architecture & Process Mapping** – Build and maintain capability models, process workflows, and value streams; support continuous process optimization.
6. **Stakeholder Enablement** – Prepare communication plans, facilitate training, and manage change‑enablement activities.
7. **Performance Tracking** – Track, report, and analyze KPIs, benefit realization, and ROI to inform future improvements.
8. **Cross‑Team Coordination** – Work with ATS and other delivery teams to synchronize priorities and delivery schedules.
9. **Demo & Feedback Loop** – Participate in solution demos, provide business context, and capture stakeholder feedback for iterative enhancement.
**Required Skills**
- Strategic & analytical thinking with ability to evaluate complex business problems.
- Strong facilitation and workshop‑leading capabilities.
- Proficient in business analysis, requirements elicitation, and documentation.
- Technical literacy and understanding of software development lifecycles.
- Data‑driven decision making and KPI reporting.
- Excellent written and verbal communication for diverse audiences.
- Collaboration, influence, and stakeholder‑management skills.
- Change management and process optimization expertise.
- Familiarity with Agile/Scrum principles and product ownership roles.
**Required Education & Certifications**
- Bachelor’s (or equivalent) in Business, Finance, Management, or related field.
- Certifications that enhance the role (preferred):
- Certified Business Analysis Professional (CBAP) or equivalent.
- Agile / Scrum Practitioner (CSM, PMI-ACP).
- Business Architecture Professional (BABOK, TOGAF).
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