Questrade Financial Group

About the Company

Questrade is an award-winning low-cost digital alternative to traditional banks that is changing the Canadian financial services industry. We empower Canadians by giving them better, more affordable ways to take control of their financial future by using cutting-edge technology to develop innovative products. Questrade offers Canadians an easy way to invest in securities and foreign currency and provides online wealth management and mortgage through the Questrade Group of Companies, with more financial products in development. At Questrade, we care deeply about helping Canadians become much more financially successful and secure. We believe in infinite possibilities, not only for our customers but for those who build careers with us. Our exceptional culture and forward-thinking workplace policies make Questrade a great place to work and build a career. We are a collaborative, diverse team that shares the same sense of infinite opportunity. Our beliefs, values, and atmosphere make you feel part of something bigger than yourself. Whether you want to kick-start your career or accelerate it, Questrade is the place for you. We offer rich learning experiences and exciting career path possibilities. Here you will be challenged. You will make your path, constantly moving forward, bringing the future of fintech into existence. Come shape your future at Questrade.

Listed Jobs

Company Name

Questrade Financial Group

Job Title

Privacy Program Manager

Job Description

**Job title** Privacy Program Manager **Role Summary** Execute and manage the enterprise Privacy Program, ensuring compliance with Canadian privacy laws, addressing operational incidents, and driving continuous improvement through automation and AI. Own the privacy lifecycle from incident response to regulatory reporting, policy development, vendor due diligence, and privacy impact assessments. **Expectations** * Deliver end‑to‑end privacy program functions with ownership and accountability. * Maintain high compliance standards and mitigate privacy risks across all affiliates. * Drive efficiency and effectiveness through process automation and emerging technologies. * Provide clear, timely executive‑level reporting on program status, metrics, and risk. **Key Responsibilities** 1. Regulate customer‑facing privacy communications and manage privacy inboxes for multiple affiliates. 2. Investigate formal privacy complaints, gather evidence, and draft responses to customers and regulators. 3. Manage Data Subject Rights (DSR) processes, including Data Subject Access Requests (DSARs). 4. Draft quarterly Board reports and executive summaries detailing metrics, program status, emerging risks, and strategic initiatives. 5. Lead formal risk‑acceptance processes and draft risk‑acceptance documentation. 6. Own and manage internal privacy incidents from detection to resolution, including RROSH assessments and regulatory reporting. 7. Prepare and draft external regulator and impacted client notices following incidents. 8. Review Third‑Party Access Questionnaires, assess vendor privacy risks, and recommend mitigation strategies. 9. Draft, update, and maintain internal privacy policies, standards, and guidelines. 10. Advise Marketing on CASL compliance and approve Commercial Electronic Messages. 11. Lead and execute end‑to‑end Privacy Impact Assessments (PIAs) for all projects and initiatives. 12. Champion automation and AI adoption to streamline core privacy practices and free resources for strategic work. **Required Skills** * In‑depth knowledge of Canadian privacy legislation (PIPEDA, PHIPA, etc.) and regulatory expectations. * Proven experience in privacy incident management, DSR handling, and regulatory response. * Strong analytical skills with experience in privacy risk assessment and PIAs. * Project management proficiency, ability to manage multiple concurrent privacy initiatives. * Excellent written and verbal communication for executive‑level reporting and stakeholder engagement. * Experience in vendor due diligence and third‑party risk management. * Familiarity with CASL and marketing compliance requirements. * Comfort driving automation and AI solutions within privacy operations. * Strong leadership, stakeholder management, and cross‑functional collaboration abilities. **Required Education & Certifications** * Bachelor’s degree in Law, Information Technology, Business, or related field (or equivalent experience). * Preferred certifications: CIPP/BC, CIPM, or equivalent Canadian privacy credentials. * Additional certification in project management (PMP, Prince2) is an advantage.

North york, Canada

Hybrid

18-01-2026

Company Name

Questrade Financial Group

Job Title

Specialist Full Stack Software Engineer

Job Description

**Job Title** Specialist Full Stack Software Engineer --- **Role Summary** Lead the design, architecture, and development of scalable, secure frontend solutions for Questrade’s retail crypto and alternative trading platforms. Drive technical strategy, integrate APIs, launch new product capabilities, and mentor a high‑performing engineering team. --- **Expectations** - Own the technical vision for crypto/trading frontends and ensure alignment with product strategy. - Deliver high‑quality code, maintainable architecture, and efficient pipelines that support rapid feature release. - Foster a culture of continuous improvement, knowledge sharing, and adoption of emerging technologies. --- **Key Responsibilities** | Responsibility | Description | |----------------|-------------| | **Platform Architecture & Development** | Architect, design, and lead development of robust, scalable frontend applications; set coding standards and best practices. | | **Technical Leadership** | Define and drive the technical roadmap for expanding crypto infrastructure across products. | | **Product Launch** | Lead end‑to‑end development of new crypto features – from architecture to production deployment. | | **API Integration Strategy** | Design strategies for integrating internal and external RESTful and WebSocket APIs, ensuring maintainability and performance. | | **Mentorship & Team Leadership** | Coach junior engineers, conduct code reviews, and build a culture of ownership and continuous learning. | | **Performance & Automation** | Identify bottlenecks, implement optimizations, and champion automation in testing, linting, and CI/CD pipelines. | | **Operational Excellence** | Provide expert support for live crypto trading, troubleshoot complex issues, and ensure high availability and reliability. | | **Cross‑Functional Collaboration** | Act as technical liaison with product owners, backend architects, designers, and data teams to align on goals and trade‑offs. | --- **Required Skills** - **Programming Languages**: JavaScript/TypeScript, ES6+. - **Front‑end Frameworks**: React, Angular, or Vue with state management (Redux, NgRx, or similar). - **API Proficiency**: RESTful services, WebSocket, GraphQL. - **Build & Deployment**: Webpack, Jest, Cypress, ESLint; CI/CD (GitHub Actions, Bitbucket Pipelines, or equivalent). - **Performance**: Front‑end performance profiling, lazy loading, code splitting. - **Security**: OWASP top 10, XSS/CSRF prevention, authentication flows (OAuth, JWT). - **DevOps Basics**: Docker, Kubernetes, or similar container orchestration. - **Soft Skills**: Strong analytical thinking, excellent communication, mentorship, and stakeholder management. --- **Required Education & Certifications** - Bachelor’s degree in Computer Science, Software Engineering, or equivalent technical discipline. - Prior experience (3+ years) in building high‑traffic fintech or crypto trading platforms is essential. - Certifications in cloud platforms (AWS/Azure/GCP) or front‑end frameworks (React, Angular) are a plus but not mandatory.

Toronto, Canada

Hybrid

18-01-2026

Company Name

Questrade Financial Group

Job Title

Business Systems Analyst (12 Month Contract)

Job Description

**Job Title** Business Systems Analyst (12‑Month Contract) **Role Summary** Acts as the primary liaison between business stakeholders and the Agile development team to elicit, document, and validate functional and technical requirements for new fintech applications and enhancements. Produces and maintains BA artifacts, supports backlog grooming, and ensures solutions align with regulatory and customer‑centric objectives. **Expectations** - Gather and analyze requirements from SMEs, management, and end‑users. - Translate business needs into clear user stories, use cases, and documentation. - Collaborate with designers, developers, testers, and product owners throughout the Scrum/Kanban lifecycle. - Deliver high‑quality artifacts on schedule while managing multiple priorities in a fast‑paced environment. **Key Responsibilities** 1. Conduct stakeholder interviews and workshops to capture detailed requirements. 2. Create and maintain BA deliverables: product backlog, user stories/epics, BRDs, SRDs, MRDs, use case diagrams, data models, and flowcharts. 3. Facilitate requirement walkthroughs and solution reviews with cross‑functional teams. 4. Support Agile ceremonies (sprint planning, backlog grooming, sprint reviews, retrospectives). 5. Analyze business processes, identify improvement opportunities, and propose technology solutions. 6. Interpret and document API specifications for integration initiatives. 7. Ensure compliance with banking, mortgage, and investment industry standards. **Required Skills** - Strong analytical and problem‑solving abilities; proficiency in business, data, process, and object‑oriented modeling. - Excellent verbal and written communication; adept at facilitating meetings and producing clear documentation. - Experience working in Agile Scrum/Kanban teams with designers, developers, and testers. - Ability to manage competing priorities and meet tight deadlines. - Familiarity with banking/financial or investment system development. - Knowledge of API documentation and integration concepts. **Required Education & Certifications** - Bachelor’s degree in Computer Science, Computer Engineering, Business, or a related field (preferred). - Business analysis or Agile certifications (e.g., CSPO, CSM) considered an asset.

North york, Canada

Hybrid

09-02-2026