BeloForm Craft

www.beloformcraft.com

2 Jobs

11 Employees

About the Company

At BeloForm Craft, we believe in the transformative power of architecture to shape the world around us. As an innovative and forward-thinking architecture firm, we are dedicated to crafting spaces that not only meet functional needs but also inspire and elevate the human experience.

Listed Jobs

Company Name: BeloForm Craft
Job Title: Customer Support Manager
Job Description: **Job Title:** Customer Support Manager **Role Summary:** Lead and enhance the customer service function by managing a support team, designing efficient workflows, and ensuring every client interaction meets high standards of quality and professionalism. **Expectations:** - Deliver consistent, excellent service to clients across all channels. - Drive continuous improvement of support processes and standards. - Maintain accurate and actionable performance metrics. **Key Responsibilities:** - Lead, organize, and mentor the customer support team. - Develop and implement streamlined support workflows and service standards. - Monitor customer interactions for professionalism, accuracy, and satisfaction. - Resolve escalated inquiries and complex issues efficiently. - Collaborate with internal departments to improve service delivery and client experience. - Track performance metrics and identify opportunities for operational improvement. **Required Skills:** - Strong leadership and organizational abilities. - Excellent written and verbal communication. - High attention to detail and problem‑solving mindset. - Ability to manage multiple priorities in a structured environment. - Professional demeanor with a customer‑focused approach. **Required Education & Certifications:** - Bachelor’s degree in Business, Management, or related field (or equivalent work experience). - Relevant certifications in customer service or quality management (preferred).

San antonio, United states

On site

26-01-2026

Company Name: BeloForm Craft
Job Title: Project Coordinator
Job Description: Job title: Project Coordinator Role Summary: Coordinate project timelines, support managers with documentation, and act as primary liaison across departments to ensure timely delivery of initiatives. Expectations: High organization, strong communication, and an analytical mindset to manage multiple tasks in a fast‑paced environment. Key Responsibilities: • Plan, schedule, and track project milestones, ensuring alignment with established goals. • Support PMs with documentation, reporting, and progress monitoring. • Facilitate cross‑functional communication and stakeholder engagement. • Identify risks, propose mitigation strategies, and maintain problem‑solving logs. • Keep accurate project records and prepare internal performance summaries. Required Skills: • Excellent written and verbal communication. • Strong organizational and time‑management capabilities. • Detail‑oriented with analytical thinking. • Proficient in Microsoft Office Suite and common project‑management tools. • Collaborative team player with proactive problem‑solving. Required Education & Certifications: • Bachelor’s degree in Business, Project Management, or related field preferred. • PMP or CAPM certification is a plus.

Atlanta, United states

On site

11-02-2026