- Company Name
- Bamboo Solutions
- Job Title
- Senior Business Analyst
- Job Description
-
**Job Title:** Senior Business Analyst
**Role Summary:**
Lead business analysis for a U.S. Government agency’s Digital Transformation team, driving process improvement, organizational redesign, and technology integration using Microsoft Power Platform, SharePoint, ServiceNow, and automation frameworks.
**Expectations:**
- Deliver end‑to‑end process solutions that enhance efficiency, reliability, and compliance.
- Maintain autonomy in setting goals, meeting deadlines, and managing stakeholder expectations.
- Ensure eligibility for a U.S. Public Trust Clearance.
**Key Responsibilities:**
- Analyze current business processes, conduct gap and benchmark studies, and recommend future‑state designs.
- Define business policies, roles, responsibilities, and performance metrics.
- Design and implement change management and transition plans for process improvements.
- Collaborate with IT and client services teams to refine system requirements and integrate solutions.
- Develop and maintain quality programs, ensuring compliance with policies and regulations.
- Facilitate workshops, conduct client interviews, deliver presentations, and provide training on process measurement and improvement.
- Perform cost/benefit analyses and present actionable recommendations.
**Required Skills:**
- 5+ years of business process analysis, organizational assessment, and continuous improvement experience (8+ preferred).
- Strong analytical, problem‑solving, and data‑gap identification abilities.
- Expertise in change management, transition planning, and Agile/SAFe methodologies.
- Proficiency with Microsoft Power Platform (Power Automate, Power Apps, Power BI), SharePoint, and ServiceNow in workflow/automation contexts.
- Experience designing workflows, dashboards, and reporting solutions.
- Excellent communication, facilitation, presentation, and stakeholder‑management skills.
- Familiarity with cloud migration initiatives and government/regulatory environments.
**Required Education & Certifications:**
- Bachelor’s degree in Business, Information Systems, or related field (or equivalent experience).
- Eligibility to obtain U.S. Public Trust Clearance.
Washington, United states
On site
Senior
13-09-2025