- Company Name
- Arc'teryx Equipment
- Job Title
- Business Analyst, Corporate Services
- Job Description
-
Job Title: Business Analyst, Corporate Services
Role Summary:
Analyst drives the definition, documentation, and execution of business requirements and process improvements for enterprise corporate systems (P&C, Legal, Asset Protection, Facilities). Works with Product Manager, Application Engineer, and stakeholders to translate needs into user stories, functional specifications, and integration designs, ensuring compliance, efficiency, and seamless system integration.
Expactations:
- Deliver precise requirements and process models that align with the corporate technology roadmap.
- Facilitate communication between technical and non‑technical teams.
- Support testing, production support, and change management activities.
- Maintain clear, actionable documentation for audit and training purposes.
Key Responsibilities:
- Gather and document business requirements from corporate units and regional stakeholders.
- Translate requirements into user stories, functional specs, and BPMN process models.
- Collaborate on data flow, connectivity, and integration design for employee lifecycle and cross‑departmental handoffs.
- Design and develop custom reports, dashboards, and analytics using enterprise tools.
- Coordinate test planning, execution, and defect management to ensure release quality.
- Provide production support, troubleshoot issues, and coordinate resolution with cross‑functional teams.
- Create and maintain process documentation, user guides, and best‑practice references.
- Advise on system architecture, data models, and security standards.
- Prepare change‑management artifacts and facilitation for user adoption.
- Participate in roadmap refinement and strategic delivery planning.
Required Skills:
- Business analysis expertise (requirements gathering, user stories, process modelling).
- Proficiency with BPMN and process modelling tools.
- Strong analytical, problem‑solving, and documentation abilities.
- Excellent verbal and written communication; ability to simplify technical content.
- Basic project‑management skills; comfortable managing timelines and deliverables.
- Adaptability in independent and collaborative team environments.
- Continuous improvement mindset and eagerness to learn.
Required Education & Certifications:
- Bachelor’s degree in Business, Computer Science, or related field.
- 3+ years of business analysis experience in enterprise settings, preferably within corporate systems (P&C, Legal, Asset Protection, Facilities, integrations).
- Knowledge of enterprise integration patterns and data modelling from a business perspective.