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Pathfinder - IT Recruitment

Pathfinder - IT Recruitment

www.itistheway.co.uk

2 Jobs

6 Employees

About the Company

Pathfinder - An IT recruitment agency focused on people, driven by immovable values and a desire to delight.

We help businesses by introducing them to the very best IT people matching not only the tech but values, vibe and vision as well.

We focus on IT and Software Development teams including but not limited to:

Developers
Testers
Software Support
Customer Success
IT Support
IT Infrastructure
Analytics
Project Management
IT Management & C-Suite Leadership

Got an IT need? Call us today.

Listed Jobs

Company background Company brand
Company Name
Pathfinder - IT Recruitment
Job Title
Junior Application Software Developer
Job Description
Job Title: Junior Application Software Developer Role Summary: Develop and configure front-end software solutions using HTML, CSS, JavaScript, and React. Provide on-site technical support for live operations and client deployments. Collaborate with senior engineers and cross-functional teams to drive product improvements in a dynamic, delivery-focused environment. Expectations: Candidates must demonstrate technical proficiency in front-end development tools, client-facing experience, and a willingness to travel globally for project deployments. Key Responsibilities: - Configure application software using HTML, CSS, JavaScript (React) and tools like Bootstrap. - Deliver on-site technical support for client deployments and operational events. - Manage tasks via Jira and maintain team communication. - Collaborate with senior engineers to contribute to product enhancements. Required Skills: - Proficiency in HTML, CSS, JavaScript (responsive web development). - Experience with front-end libraries/tools: React, Bootstrap, jQuery. - Working knowledge of MySQL database systems. - Direct client-facing technical support experience. - Valid passport and driving license; ability to travel domestically and internationally. Required Education & Certifications: Not specified.
Hitchin, United kingdom
Hybrid
Junior
22-12-2025
Company background Company brand
Company Name
Pathfinder - IT Recruitment
Job Title
IT Support Engineer
Job Description
**Job Title:** IT Support Engineer **Role Summary:** Provide first‑ and second‑line support for Microsoft 365, Windows operating systems, and networking infrastructure. Maintain and troubleshoot end‑user hardware, manage user accounts, and resolve help‑desk tickets in accordance with service level agreements. The role is on‑site, full‑time, initially for an 8‑week contract with potential monthly extensions. **Expectations:** - Work on‑site five days a week. - Independently handle both 1st and 2nd line support tasks. - Meet internal SLA targets for ticket resolution. - Adapt to a fast‑paced contract environment and support team coverage needs. **Key Responsibilities:** - Deliver 1st and 2nd line support for Microsoft 365, Windows PCs, laptops, and peripherals. - Configure, maintain, and troubleshoot end‑user devices. - Support network components: VLANs, Wi‑Fi, and switch configuration. - Administer user accounts and permissions via Active Directory and Azure AD. - Manage help‑desk tickets, prioritize workload, and ensure timely resolution. **Required Skills:** - Strong experience with Microsoft 365 and Windows desktop environments. - Proven ability to perform both first‑ and second‑line support independently. - Working knowledge of networking fundamentals, including VLANs and Wi‑Fi. - Hands‑on experience with Active Directory and Azure AD user administration. - Familiarity with ticketing systems and SLA‑driven support processes. - Effective communication and problem‑solving skills. **Required Education & Certifications:** - Minimum: Associate degree or equivalent experience in Information Technology, Computer Science, or related field. - Preferred certifications: Microsoft 365 Certified: Fundamentals or Enterprise Administrator, CompTIA Network+, ITIL Foundation, or similar.
Wirral, United kingdom
On site
07-01-2026