- Company Name
- Atlas Energy Solutions
- Job Title
- Head of Technology Infrastructure & Operations
- Job Description
-
Job Title: Head of Technology Infrastructure & Operations
Role Summary: Lead the end‑to‑end design, implementation, and governance of IT and OT technology infrastructure, ensuring secure, reliable, and compliant operations that support corporate and field objectives.
Expectations:
- Deliver resilient, secure, and scalable technology solutions for corporate, plant, and field environments.
- Develop and mentor a technology team that operates with autonomy, accountability, and continuous improvement.
- Align technology initiatives with business priorities, maintaining transparency with senior leadership and cross‑functional partners.
Key Responsibilities:
- Oversee design, deployment, and maintenance of networks, servers, storage, OT systems, ERP, MES, SCADA, and cloud environments.
- Implement asset management, monitoring, vulnerability management, and remote site visibility tools to reduce downtime and enhance uptime.
- Standardize infrastructure to minimize outages and ensure high availability.
- Enhance service desk operations using ITIL processes, define SLAs, and report on performance.
- Create self‑service tools and dashboards to improve end‑user satisfaction and operational visibility.
- Develop, enforce, and audit technology policies, procedures, and standards to meet SOX, SOD, and other regulatory requirements.
- Lead field‑technology projects from concept to completion, managing scope, schedule, budget, and resource allocation.
- Mentor and upskill field technology staff, establishing clear career paths and reducing knowledge silos.
- Collaborate with senior management and peer leaders to align technology strategy with business objectives.
- Manage vendor, contractor, and consultant relationships to achieve cost‑effective, resilient solutions.
- Evaluate emerging technologies to optimize manufacturing, logistics, and overall operational efficiency.
Required Skills:
- 10+ years of progressive IT leadership, with large‑scale infrastructure operations experience.
- Deep knowledge of NOC operations, cloud platforms (IaaS/PaaS), cybersecurity, and compliance frameworks (SOX, SOD, ITIL, NIST, ISO).
- Strong project and portfolio management capabilities, including budgeting and delivery of complex technology rollouts.
- Demonstrated ability to build, coach, and develop high‑performing technology teams.
- Excellent communication and stakeholder management skills, with experience interfacing with senior executives, technical staff, and external partners.
Required Education & Certifications:
- Bachelor’s degree in Information Technology, Computer Science, Telecommunications, or related field (Master’s preferred).
- Relevant certifications (e.g., PMP, ITIL, CISSP, CCSP, CompTIA Security+, or equivalent) are highly desirable.