Balboa Nephrology

About the Company

Balboa Nephrology was founded in 1973 in San Diego and has grown to be recognized as a national leader in quality and outcomes-oriented care. A recipient of the Renal Physicians Association Exemplary Practice Award, Balboa Nephrology has grown from two physicians to a comprehensive nephrology team of 56 board-certified physicians and 8 advanced care practitioners and is a recognized leader in quality, outcomes, and value-based care. From humble beginnings to becoming a trusted name, Balboa Nephrology has evolved with the changing needs of our community, driven by our mission to improve kidney health. Renowned for our patient-centered approach, we strive to create an environment built on compassion, empathy, and trust. As we commemorate this remarkable milestone, we express our deepest gratitude to the incredible patients, families, and healthcare professionals who have been part of this transformative journey. Your support and trust in our expertise have been the pillars of our success. Together, let's celebrate this achievement and look forward to a brighter future, where we continue to make a difference in the lives of those affected by kidney diseases.

Listed Jobs

Company Name

Balboa Nephrology

Job Title

IT Coordinator

Job Description

Job Title: IT Coordinator Role Summary: Provide Tier 1 and Tier 2 technical support for clinical and administrative users in a healthcare setting, troubleshooting hardware, software, network, and application issues, and collaborating with vendor partners to maintain and upgrade systems. Expectations: Deliver timely, professional support within SLA parameters; document all incidents and resolutions; maintain compliance with HIPAA and healthcare IT regulations; participate in IT projects and system deployments; provide end‑user training and guidance. Key Responsibilities: - Resolve end‑user tickets for clinical and administrative departments (hardware, software, network, application). - Monitor, triage, and close support tickets according to SLA. - Collaborate with vendors to support cloud‑based systems (Azure, Office 365). - Assist with deployment, configuration, and maintenance of EHR/EMR, VOIP, and other applications. - Participate in IT projects: system upgrades, migrations, office moves, new technology rollouts. - Maintain accurate documentation of systems, procedures, and support resolutions. - Ensure HIPAA compliance and adhere to cybersecurity best practices. - Provide training and guidance to end‑users on system usage and best practices. Required Skills: - 1–2 years of IT support experience in a business environment. - Proficiency with Microsoft Office 365 and general IT infrastructure. - Experience troubleshooting clinical systems and handling change requests. - Knowledge of cybersecurity best practices in healthcare. - Familiarity with cloud platforms (Azure, Office 365) and mobile device management. - Understanding of identity and access management. - Strong troubleshooting, communication, and customer‑service skills. - Ability to document and resolve issues within defined SLAs. Required Education & Certifications: - Bachelor’s degree in Information Technology, Computer Science, or related field (preferred). - IT support certifications (e.g., CompTIA A+, Microsoft Certified Solutions Associate, or equivalent) preferred.

San diego, United states

Hybrid

30-09-2025