Canada Post / Postes Canada

About the Company

As the country's postal service and leading ecommerce delivery company, we're committed to serving Canadians and Canadian businesses, working for the greener good, and delivering a stronger Canada. We are the only delivery organization with the network and commitment to serve all of the more than 17 million addresses across Canada. We operate the largest retail network in Canada, with almost 5,900 post offices in every corner of the country. Our nearly 68,000 employees connect us with Canadians and are proud to serve the communities where they live and work. Canadians are at the heart of everything we do. We are dedicated to meeting their rapidly evolving needs and expectations. Our purpose, A Stronger Canada - Delivered, is anchored in our commitment to provide a service all Canadians can count on; demonstrate environmental and social leadership; and create a safe and welcoming workplace for all employees. En tant que service postal et chef de file de la livraison des colis du cybercommerce au pays, nous sommes determines a servir la population et les entreprises d'ici, et a etre porteurs d'un Canada plus fort et plus vert. Grace a notre reseau de livraison inegale, nous avons la responsabilite de servir plus de 17 millions d'adresses d'un ocean a l'autre. Avec pres de 5 900 bureaux de poste, nous exploitons le plus vaste reseau de vente au detail au pays. Nos gens - quelque 68 000 employees et employes - servent fierement les collectivites ou ils vivent et travaillent, et nous relient a la population. Les Canadiennes et les Canadiens sont au coeur de tout ce que nous faisons, et nous mettons tout en oeuvre pour repondre a leurs besoins et a leurs attentes qui evoluent rapidement. Notre raison d'etre, Porteurs d'un Canada plus fort, repose sur notre volonte d'offrir un service sur lequel tout le monde peut compter, de faire preuve de leadership en matiere d'environnement et de responsabilite sociale, et de creer un milieu de travail securitaire et accueillant.

Listed Jobs

Company Name

Canada Post / Postes Canada

Job Title

Superviseur, Traitement du courrier

Job Description

**Job Title:** Mail Processing Supervisor **Role Summary:** Oversee safe and efficient mail‑processing operations for a designated sector, ensuring production, service, quality, and health‑and‑safety targets are met during each shift. Provide leadership, workforce management, and continuous improvement to achieve operational objectives. **Expectations:** - Meet daily, weekly, and monthly processing targets while maintaining service standards. - Ensure compliance with safety programs and reduce incident frequency and severity. - Maintain accurate staffing levels, attendance records, and payroll data. - Drive performance through coaching, performance‑management, and training. - Analyze productivity data, identify trends, and implement process enhancements. **Key Responsibilities:** 1. Develop and execute shift plans to achieve processing goals and service commitments. 2. Monitor staffing and workload; adjust assignments in real time to meet deadlines. 3. Promote and enforce health‑and‑safety practices; conduct inspections, investigations, and follow‑up reporting. 4. Supervise return‑to‑work and accommodation measures for injured or restricted employees. 5. Provide direction, coaching, and conflict resolution; handle disciplinary actions and grievance referrals. 6. Manage HR functions including recruitment, performance appraisal, attendance, and disability cases. 7. Identify operational inefficiencies, recommend and implement improvements. 8. Maintain and update reporting system data; analyze daily productivity reports and share key indicators with the team. 9. Communicate shift hand‑overs, summarizing critical activities and anomalies. 10. Respond promptly to equipment failures, adjust processes to meet deadlines, and generate incident reports for production control. 11. Ensure accurate time‑keeping and payroll processing; complete related administrative tasks. **Required Skills:** - Strong supervisory and leadership abilities. - Workforce planning and staffing management. - Knowledge of occupational health & safety regulations and incident investigation. - Excellent oral and written communication in both English and French (bilingual). - Problem‑solving and decision‑making under time pressure. - Analytical skills for productivity and data reporting. - Proficiency with mail‑processing equipment and basic troubleshooting. - HR competency: performance management, discipline, grievance handling. - Ability to train, mentor, and transfer knowledge to staff. **Required Education & Certifications:** - High school diploma or provincial equivalent. - Bilingualism (English/French) required (BBB = Bilingual, both official languages). - Relevant safety or supervisory certifications (e.g., WHMIS, First Aid) preferred but not mandatory.

Ottawa, Canada

On site

09-02-2026