Recharge

About the Company

In a world where acquisition costs are skyrocketing, funding is scarce, and ecommerce merchants are forced to do more with less, the most innovative DTC brands understand that subscription strategy is business strategy. Recharge is simplifying retention and growth for innovative ecommerce brands. As the #1 subscription platform, Recharge is dedicated to empowering brands to easily set up and manage subscriptions, create dynamic experiences at every customer touchpoint, and continuously evaluate business performance. Powering everything from no-code customer portals to personalized offers and customizable bundles, Recharge helps merchants seamlessly manage, grow, and delight their subscribers while reducing operating costs and churn. Today, Recharge powers more than 20,000 merchants serving 100 million subscribers, including brands such as Blueland, Hello Bello, CrunchLabs, Chamberlain Coffee, and Bobbie. Recharge doesn't just help you sell products, we help build buyer routines that last. Recharge is recognized on the Technology Fast 500, awarded by Deloitte (third consecutive year), and is Great Place to Work Certified.

Listed Jobs

Company Name

Recharge

Job Title

Account Executive (Future Opportunities)

Job Description

**Job Title:** Account Executive (Future Opportunities) **Role Summary:** Responsible for end‑to‑end inside sales of a subscription platform, driving new merchant acquisition through targeted outreach, product demos, and consultative selling. Owns full sales cycle, manages pipeline, and consistently meets or exceeds quarterly quotas. **Expectations:** - Deliver consistent sales results within assigned territory. - Maintain a proactive, value‑oriented selling approach. - Collaborate with cross‑functional teams (Sales Engineers, Customer Success) on complex or enterprise deals. - Commit to a 9 am–5 pm schedule, with up to 10‑15 % travel. **Key Responsibilities:** - Conduct market research to identify and qualify new opportunities. - Execute cold outreach (email, calls) and schedule online product demonstrations. - Deliver business, product, and technical demos to prospective merchants. - Build and nurture client relationships, ensuring a consultative sales experience. - Manage a pipeline of prospects, updating progress in Salesforce. - Identify fits for teamwork with Sales Engineers on complex merchants. - Exceed quarterly metrics and sales quotas. **Required Skills:** - 1–3 years of inside technology sales experience, proven consultative sales success. - Strong objection handling, relationship building, and critical thinking. - Excellent written and verbal communication; ability to explain complex concepts to non‑technical audiences. - Proficiency with Salesforce CRM; experience with sales automation tools (Outreach.io, SalesLoft, Yesware, QuickMail.io). - Comfortable with data analysis, spreadsheets, and creating/using RFPs. - Self‑motivated with a strong work ethic and results orientation. **Required Education & Certifications:** - Bachelor’s degree (or equivalent work experience) in Business, Marketing, or related field. - No specific certifications required, but familiarity with sales methodologies (e.g., MEDDIC, SPIN, or similar) is a plus.

Toronto, Canada

On site

Fresher

26-01-2026

Company Name

Recharge

Job Title

Customer Success Manager

Job Description

**Job title:** Customer Success Manager – Tier 3 **Role Summary:** Own and manage a portfolio of 40–60 growth‑stage merchants on a subscription platform. Drive retention, adoption, and revenue growth through proactive risk management, technical support, and strategic account planning. **Expectations:** - Report on and improve key success metrics (retention, NPS, renewal rates). - Balance advocacy with decisive resolution of support issues. - Collaborate closely with Sales, Product, and Implementation teams. - Deliver measurable outcomes that enable merchants to scale. **Key Responsibilities:** - Manage a book of merchants, ensuring high adoption of platform features. - Conduct regular business reviews and success‑planning sessions. - Identify and mitigate churn risk using customer health signals. - Partner with Sales on renewals, expansions, and upsell opportunities. - Serve as a trusted technical guide for integration and workflow challenges. - Leverage data tools (Salesforce, Looker, etc.) to inform decisions. - Champion company values of accountability, collaboration, iteration, and detail. **Required Skills:** - Proven experience managing a book of business with ownership of retention and product adoption in a SaaS environment. - Strong technical aptitude; ability to quickly learn product behavior, understand integrations/APIs, and explain concepts clearly. - Background with eCommerce and Shopify ecosystems preferred. - Proficiency in data‑driven decision making using platforms like Salesforce or Looker. - Excellent communication, empathy, and judgment in customer interactions. - Cross‑functional collaboration with Sales, Product, and Implementation teams. - Growth mindset, coachable, and capable of receiving and applying feedback. **Required Education & Certifications:** - Bachelor’s degree in business, computer science, or a related field preferred (or equivalent experience).

Toronto, Canada

Hybrid

12-02-2026