Multiverse

About the Company

Multiverse is the upskilling platform for AI and tech adoption. We've built a new model for transforming today's workforce by combining expert human coaching with AI. Our learning drives real business impact and helps organisations close critical skills gaps - especially in data, AI and all things tech. We've already partnered with over 1,500 global organisations to transform their workforce through tech skills. Trusted by Microsoft, Mars, John Lewis Partnership and many more to upskill their team and unlock people's potential and output. In 2022, we raised our $220m Series D funding - one of the largest venture rounds in EdTech history. We're proud to be backed by some of the world's biggest investors, including General Catalyst, Lightspeed Venture Partners and StepStone Group.

Listed Jobs

Company Name

Multiverse

Job Title

Additional Learning Needs (ALN) Specialist

Job Description

**Job Title** Additional Learning Needs (ALN) Specialist **Role Summary** Lead the design, implementation, and continuous improvement of support for apprentices with Additional Learning Needs. Act as the internal ALN expert, ensuring compliance with legislation, developing individual learning plans, and integrating accessibility into all learner-facing processes. Strengthen apprentice retention and success through data‑driven decision making and cross‑functional collaboration. **Expectations** - Be the primary authority on ALN legislation, statutory guidance, and best practice. - Own and evolve a market‑leading accessibility strategy beyond day‑to‑day compliance. - Deliver tailored support that meets internal SLAs and improves retention among ALN apprentices. - Influence design of learning processes to embed ALN considerations from the outset. **Key Responsibilities** 1. **Policy & Compliance** – Interpret and apply ALN legislation and statutory guidance; maintain compliance records for funding claims. 2. **Individual Learning Plans** – Create, manage and evaluate ILPs for each ALN learner, ensuring evidence‑based support. 3. **Cross‑Functional Collaboration** – Work with coaches, instructors, central operations, and design teams to integrate ALN needs into all touchpoints. 4. **Data Management** – Aggregate and analyse data from multiple sources to identify capacity gaps, inform recommendations, and track impact. 5. **Process Improvement** – Identify recurring issues, propose corrective actions, and monitor outcomes to refine support models. 6. **Advisory & Advocacy** – Serve as the advocate for ALN apprentices, ensuring empathetic communication and equitable resource allocation. 7. **Records & Reporting** – Maintain accurate documentation of accommodations, adjustments, and progress updates for internal and external stakeholders. **Required Skills** - In‑depth knowledge of ALN legislation, statutory guidance and best practice. - Strong analytical and data‑synthesis abilities. - Excellent written and verbal communication. - Stakeholder engagement and influence across cross‑functional teams. - Proactive, detail‑oriented problem solving. - Empathy and commitment to inclusive design principles. **Required Education & Certifications** - Master’s degree or postgraduate studies in Special Educational Needs (SEN) or related field. - Professional qualification such as NASENCO or equivalent Specialist SEN training. - Relevant certifications in accessibility or learning support (optional but preferred).

London, United kingdom

Hybrid

09-12-2025

Company Name

Multiverse

Job Title

Senior Software Engineer - Developer Experience

Job Description

**Job Title:** Senior Software Engineer - Developer Experience **Role Summary** Design and implement scalable systems, tools, and infrastructure to enhance developer productivity and product team efficiency. Focus on optimizing workflows, integrating AI-powered solutions, and standardizing practices to maintain platform stability and growth. **Expectations** - Drive system scalability, reliability, and security improvements. - Reduce engineering workflow friction through automation and tooling. - Promote standardized practices for service development and monitoring. - Innovate AI-driven solutions to accelerate development processes. - Collaborate cross-functionally to resolve technical challenges. **Key Responsibilities** - Build automation to ensure critical service availability and prevent recurring issues. - Enhance observability, scalability, and security of foundational systems. - Define and enforce best practices for service deployment, monitoring, and maintenance. - Develop tools to streamline software development and deployment processes. - Identify and address engineering workflow bottlenecks with scalable solutions. - Integrate AI to improve code writing, testing, and deployment workflows. - Partner with technical teams to design and scale infrastructure systems. **Required Skills** - Distributed systems design and maintenance. - Proficiency in Python, TypeScript, or Elixir. - Experience with cloud providers (AWS preferred). - Observability and monitoring (logging, metrics, alerts). - Data-driven decision-making and impact measurement. - Agile development and CI/CD pipeline expertise. - Strong communication and collaborative problem-solving. - Interest in AI applications for developer productivity. **Required Education & Certifications** - Bachelor's degree in Computer Science or related field. - Proven software engineering experience (minimum 5 years for senior-level role). - Demonstrated ownership of testing, QA, and deployment processes. - (No mandatory certifications, but cloud provider certifications preferred.)

London, United kingdom

Hybrid

Senior

28-12-2025

Company Name

Multiverse

Job Title

VP of Product (AI Adoption)

Job Description

Job title: VP of Product – AI Adoption Role Summary: Lead the end‑to‑end creation, launch, and scaling of Multiverse’s AI Adoption platform. Own product vision, roadmap, P&L, and a dedicated cross‑functional team. Act as an internal startup, managing engineering, engagement, and sales functions to deliver measurable business impact for enterprise customers. Expectations: - Build the product from MVP to fully commercial solution. - Achieve high adoption and ROI metrics across the enterprise fleet. - Set and execute a bold long‑term strategy that positions the platform as the industry standard for AI tool adoption. - Deliver on revenue and margin targets by expanding market reach. Key Responsibilities: - Define product strategy, vision, and roadmap; iterate based on market and customer feedback. - Own the product lifecycle: concept, design, engineering, launch, and continuous improvement. - Cultivate deep relationships with customers, partners, and C‑suite buyers to drive needs‑based evolution. - Recruit, develop, and lead a high‑performing engineering, engagement, and sales team. - Scale product to new geographies and verticals; integrate ISV ecosystems as needed. - Manage P&L: revenue forecasting, margin optimization, and budget control. Required Skills: - Proven track record launching B2B software products or entering new markets. - Experience leading technical product teams and driving product‑to‑market execution. - Deep understanding of AI/ML technologies, enterprise adoption hurdles, and ISV partnership models. - Strong B2B sales experience, including engagement with executive stakeholders. - Demonstrated ability to hire, scale, and mentor product and commercial teams. - Strategic thinker with a clear vision for long‑term competitive advantage. - Execution‑oriented leader with a history of delivering results in fast‑paced environments. - Customer‑obsessed mindset, data‑driven decision making, and ROI‑focused selling. - Collaborative leadership across global, cross‑functional teams. Required Education & Certifications: - Bachelor’s degree in Computer Science, Engineering, Business, or related field (or equivalent experience). - MBA or advanced business qualification preferred.

London, United kingdom

Hybrid

Senior

01-02-2026

Company Name

Multiverse

Job Title

Salesforce Administrator

Job Description

Job title Salesforce Administrator Role Summary High‑impact Salesforce Administrator within a GTM Systems team, responsible for designing and delivering declarative solutions that streamline Lead‑to‑Cash processes, governing the org, integrating external GTM tools, and ensuring data integrity and platform performance across a fast‑growing startup environment. Expactations - Minimum 2 years Salesforce Administration experience, preferably in a high‑growth, scale‑up setting. - Advanced expertise in Salesforce Flow (Screen, Record‑Triggered, Scheduled) and deep knowledge of Sales Cloud and Service Cloud. - Proven ability to translate complex business requirements into scalable, click‑not‑code configurations and to own the platform on an ongoing basis. - Strong understanding of GTM workflows (lead assignment, territory management, forecasting) and experience managing integrations with tools such as LeanData, Gong, Sales Navigator, and Cognism. - System‑first problem solving mindset, excellent communication with cross‑functional stakeholders, and readiness to document and enable adoption. Key Responsibilities - Design, build, and refine declarative solutions (Flows, Process Builder, Record Types, Validation Rules) to automate end‑to‑end sales processes. - Manage and govern the Salesforce org: security (Permission Sets, Sharing Rules), data modeling, performance tuning, and compliance with data governance standards. - Oversee GTM tech stack integrations, ensuring seamless data flow and accurate reporting for forecasting and revenue tracking. - Collaborate with RevOps and GTM leaders to scope projects, develop technical blueprints, and recommend long‑term architectural enhancements. - Administer the DevOps release pipeline using sandboxes, Change Sets or Gearset, enforcing UAT and production deployment controls. - Produce documentation, run training sessions, and identify friction points to drive high platform adoption. Required Skills - Salesforce declarative configuration (Flows, Screen Flow, Process Builder, Validation Rules, Custom Objects). - Administering Sales Cloud and Service Cloud, security models, and data governance. - Integration experience with external GTM tools (LeanData, Gong, Lusha, Sales Navigator). - DevOps and release management in Salesforce (Sandboxes, Change Sets, Gearset). - Strong analytical and problem‑solving skills, effective stakeholder communication, and documentation proficiency. Required Education & Certifications - Salesforce Certified Administrator (201) – mandatory. - Highly desired: Platform App Builder, Advanced Administrator, or Sales Cloud Consultant.

London, United kingdom

Hybrid

Junior

10-02-2026