Mircom Group of Companies

www.mircom.com

6 Jobs

566 Employees

About the Company

Mircom Group of Companies is global designer, manufacturer, and distributor, of intelligent building solutions, bringing innovation and flexibility to the industry. Reaching customers in over 100 countries worldwide, our unwavering commitment to technological advancement in the protection of life safety and property enables Mircom to offer the highest quality and strong competitive value across our vast range of solutions. Mircom's portfolio includes: - Fire Detection & Alarm - Communications & Security - Mass Notification - Building Automation & Smart Technologies. Our brands include: - Mircom - Secutron - U.E.C. United Export Corporation Independently engineered in North America, Mircom solutions and technology are tailored to the unique needs of our clients - and their customers.

Listed Jobs

Company Name: Mircom Group of Companies
Job Title: Research and Development Engineering Manager
Job Description: **Job Title** Research and Development Engineering Manager **Role Summary** Lead and manage R&D programs focused on real‑time embedded hardware, firmware, and software for life‑safety and building technology products. Coordinate cross‑functional teams, prioritize product backlogs, and ensure timely delivery while maintaining high quality and regulatory compliance. **Expectations** - Drive the product lifecycle from concept through delivery. - Balance aggressive NPI schedules with customer‑focused feedback. - Employ financial acumen to manage budgets, P&L, and forecast impacts. - Maintain clear communication with executive stakeholders and external partners. - Travel as required for client engagements and on‑site product evaluations. **Key Responsibilities** - Schedule, validate, and package product features and enhancements. - Collaborate with QA to ensure thorough testing of hardware and software. - Work with Product Management to prioritize backlogs and allocate resources. - Translate field feedback into engineering requirements and task priorities. - Manage stakeholder expectations throughout development cycles. - Test and evaluate new & upgraded products, participating in quality assurance processes. - Review and sign off on team deliverables. - Provide technical guidance and mentorship to engineering staff. - Develop and monitor learning and development plans for the team. - Identify, assess, and communicate risks that could affect milestones. - Serve as the primary point of contact for issue resolution and solution development. **Required Skills** - Bachelor’s degree (or higher) in Electrical Engineering or related discipline. - 5+ years of product design/development experience. - Deep knowledge of real‑time embedded systems. - Effective technical communication with hardware, software, and mechanical designers. - Executive‑level communication skills. - Financial literacy: budgeting, roadmap planning, P&L understanding. - Familiarity with electrical codes, standards, and certification requirements. - Strong project management: planning, scheduling, budgeting, and closure. - Analytical troubleshooting and data‑driven decision making. - Leadership, motivation, and team management. - Collaborative mindset across functions. **Required Education & Certifications** - Bachelor’s degree in Electrical Engineering or equivalent. - Certification or demonstrated proficiency in relevant electrical codes and industry standards (e.g., NEC, UL, IEC).

Company Name: Mircom Group of Companies
Job Title: Team Lead, Warehouse
Job Description: Job title: Team Lead, Warehouse Role Summary: Lead a warehouse team of five associates to manage inbound and outbound logistics, inventory accuracy, quality inspections, equipment maintenance, and health and safety compliance. Expectations: Ensure all product orders are accurately picked, packed, and shipped on schedule, maintain high inventory integrity, enforce ISO9001 quality standards and safety guidelines, and drive continuous process improvements. Key Responsibilities: • Supervise and schedule daily activities of warehouse staff. • Validate and inspect all incoming shipments, documenting quantities and reporting discrepancies. • Maintain accurate inventory records, labeling, and proper shelving. • Generate packing slips, shipping labels, and documentation for order fulfillment. • Manage preventive maintenance and pre-use inspections of material‑handling equipment. • Enforce health and safety policies, conduct safety trainings, and maintain a clean, organized work environment. • Coordinate purchase orders, transfer paperwork, and cross‑department communication. • Monitor and report key performance metrics to the Warehouse Manager. Required Skills: • 1–3 years supervisory experience in a warehouse or logistics role. • Strong organizational, inventory management, and data entry skills. • Proficiency with inventory management software and related systems. • Knowledge of ISO9001 and warehouse safety practices. • Excellent communication, interpersonal, and time‑management abilities. • Ability to lift heavy items and perform physically demanding tasks. • Process improvement orientation and problem‑solving skills. • Fluent in English and French (written and spoken). Required Education & Certifications: • High school diploma or equivalent. No specific certifications required, but experience with ISO9001 processes is preferred.

Pointe-claire, Canada

On site

Senior

27-11-2025

Company Name: Mircom Group of Companies
Job Title: PMA (Preventative Maintenance Agreement) Sales, Account Manager
Job Description: Job Title: PMA (Preventative Maintenance Agreement) Sales, Account Manager Role Summary: The PMA Sales, Account Manager is responsible for driving revenue growth through the acquisition and expansion of preventive maintenance agreements for fire alarm, security, and telephone access systems. This role focuses on cold calling, field sales, and targeted marketing to secure new business, upsell existing contracts, and maintain high levels of customer satisfaction. Expectations: - Achieve and exceed quarterly sales targets for PMA service agreements and inspections. - Cultivate long‑term relationships with building owners, property managers, and industry contacts. - Deliver accurate sales proposals and quotes aligned with company pricing guidelines. - Demonstrate deep product knowledge and stay current on industry trends, codes, and competitive positioning. - Travel routinely to meet with prospects and existing clients. Key Responsibilities: - Identify and secure new sales for PMA services and inspections. - Upsell service agreements to existing accounts by reviewing purchase history and proactively contacting clients. - Prospect new business through cold calling, field sales, and direct marketing initiatives. - Present Mircom products and services to building owners and property managers, tailoring solutions to client needs. - Develop pricing and win strategies based on market and customer insights. - Prepare detailed proposals, quotes, and test inspection agreements with technical accuracy. - Resolve customer concerns promptly and maintain strong rapport. - Keep abreast of product lines, services, and competitor offerings. - Maintain accurate sales records and report on activity and results. Required Skills: - Minimum 3+ years of B2B technical sales experience in the fire & life safety industry. - Strong prospecting and cold‑calling skills (telephone and in‑person). - Self‑starter, highly motivated, and eager to learn new technologies. - Excellent interpersonal, presentation, oral, and written communication (English). - Proven ability to develop and present customer‑centric solutions. - Advanced sales acumen with a track record of meeting or exceeding targets. - Team player with a strong service orientation. - Proficient in computer applications and CRM systems. - Valid driver’s licence and reliable vehicle for travel. Required Education & Certifications: - Post‑secondary education (sales or technical degree/diploma). - Knowledge of fire alarm industry, provincial fire codes, and building codes (asset).

Company Name: Mircom Group of Companies
Job Title: Service Billing Coordinator
Job Description: **Job Title:** Service Billing Coordinator **Role Summary:** Coordinate and execute billing activities for service revenue on a 6‑month contract basis. Work closely with sales, accounts receivable, and service departments to generate accurate invoices, resolve variances, and support weekly reporting in accordance with ISO 9001 standards. **Expectations:** - Deliver accurate, timely billing for progress and contract‑based services. - Maintain compliance with internal controls, confidentiality, and quality processes. - Meet tight deadlines while providing high‑level customer service. **Key Responsibilities:** - Generate and maintain invoices and supporting documentation. - Process credit‑card payments and review purchase orders for service requisitions. - Investigate and resolve billing, work‑order, and PO variances. - Prepare periodic reports and metrics for management review. - Handle AR/AP inquiries, credit requests, and client sales interactions. - Update Billing Manager on inconsistencies or challenges. - Contribute to continuous improvement of billing procedures. **Required Skills:** - 1–3 years of office administration or billing experience. - Proficient with Microsoft Office (Excel – pivot tables, Word, Outlook). - Strong analytical, organizational, and time‑management abilities. - Excellent verbal and written communication; customer‑focused. - Ability to maintain confidentiality and uphold professional standards. - Team‑player mindset with keen attention to detail. **Required Education & Certifications:** - Post‑secondary education (technical diploma or degree) in business, administration, or related field. - No specific certifications required, but knowledge of ISO 9001 or billing systems is a plus.

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