Impel

About the Company

We’re harnessing the power of AI to transform automotive retailing, one of the largest segments of the global economy, and we’ve become one of the largest vertical AI companies in the world. Our industry-leading Automotive AI Operating System helps retailers and OEMs unify the entire customer journey—fueling faster decisions, deeper connections, and measurable impact at every step along the way. To date, we’ve delivered more than 39 billion customer interactions, influencing more than $9 billion in Sales and Service revenue across 51 countries.

Listed Jobs

Company Name

Impel

Job Title

Client Account Manager, UK

Job Description

**Job Title:** Client Account Manager, UK **Role Summary:** Serve as the primary liaison for automotive retail clients across the UK, driving retention and growth through strategic account management, performance insight delivery, and cross‑functional collaboration. **Expectations:** - Self‑motivated, organized, and strategic thinker. - Excellent oral and written communication skills. - Proactive follow‑through on client needs and internal resources. **Key Responsibilities:** - Build and maintain strong relationships with key stakeholders in assigned client portfolio. - Provide high‑level, white‑glove service, addressing all client inquiries to achieve client delight. - Deliver insightful, data‑driven recommendations through frequent reviews and meetings. - Collaborate with marketing, product, and delivery teams to align campaigns with client business goals. - Identify and resolve barriers to client success, coordinating internal resources as needed. - Communicate client feedback and feature requests to product teams. - Resolve all client requests urgently, professionally, and personable. - Use Salesforce to log interactions, track engagements, and report on account status. - Participate in cross‑team projects and initiatives to support overall business objectives. **Required Skills:** - Relationship management & client‑centric mindset - Consultative sales & performance analysis - Strong communication and presentation abilities - Strategic planning & execution - Problem‑solving and conflict resolution - Proficiency with CRM systems (Salesforce preferred) - Collaborative teamwork across disciplines **Required Education & Certifications:** - Bachelor’s degree in Business, Marketing, or related field preferred. - Relevant industry certifications (e.g., Certified Account Manager, Salesforce certification) considered an asset.

United kingdom

Remote

29-10-2025