- Company Name
- Mistplay
- Job Title
- Senior Business Operations Analyst I
- Job Description
-
Job title: Senior Business Operations Analyst I
Role Summary: Own end‑to‑end analysis of commercial performance for a mobile‑gaming loyalty platform. Collaborate across Product, Data Science, User Acquisition, and Sales to translate data insights into strategic recommendations and measurable operational improvements. Design and maintain dashboards, lead cross‑functional forums, and manage high‑visibility projects that drive revenue and operational efficiency.
Expectations:
- Deliver actionable insights weekly to executive forums that inform product launches, pricing, and incentive strategies.
- Build predictive and descriptive models that quantify revenue capacity, cohort behaviors, and incentive impact.
- Own the KPI framework for product, acquisition, and commercial metrics and report emerging trends to stakeholders.
- Serve as project owner for cross‑functional initiatives, ensuring structured milestones and ROI realization.
- Communicate complex analyses through polished visual stories for leadership and board‑level audiences.
Key Responsibilities:
- Analyze commercial performance and synthesize findings into clear, data‑driven recommendations for executive review.
- Use SQL and BI tools to examine product experiments and launches, identifying key drivers and quantifying commercial impact.
- Develop analytical models to evaluate revenue capacity, incentive effectiveness, cohort behavior, and cross‑functional performance.
- Co‑create business plans, testing strategies, and evidence‑based performance narratives with Product, Data Science, and Sales teams.
- Design, build, and maintain dashboards and KPI frameworks for stakeholders across Product, User Acquisition, and Commercial.
- Act as PMO for inter‑functional initiatives: craft project plans, maintain cadence, align stakeholders, and ensure projects deliver measurable financial or operational outcomes.
- Create executive‑level presentations that translate analytical conclusions into compelling business stories.
Required Skills:
- Minimum 5+ years in business operations, strategy, consulting or program management, preferably in data‑driven or technology environments.
- Advanced proficiency in SQL and large‑scale data modeling/manipulation.
- Expertise in data visualization and BI platforms (Tableau, Looker, Power BI) with strong executive storytelling.
- Proven ability to analyze experiments, interpret results, and generate actionable KPI insights.
- Strong facilitation skills for cross‑functional forums, stakeholder alignment, and high‑visibility initiatives.
- Experience in fast‑paced, high‑growth settings; gaming industry experience is a plus.
Required Education & Certifications:
- Bachelor’s degree in Business Administration, Analytics, Finance, Operations, or related field. Certifications in data analytics or business intelligence (e.g., Tableau Desktop Specialist, Power BI, or equivalent) are advantageous.