- Company Name
- Astra-North Infoteck Inc. ~ Conquering today’s challenges, achieving tomorrow’s vision!
- Job Title
- AWS Cloud DevOps Engineer - Python, Amazon Connect
- Job Description
-
**Job Title**
AWS Cloud DevOps Engineer – Python, Amazon Connect
**Role Summary**
Lead engineer responsible for designing, developing, and launching cloud‑based contact‑centre solutions using AWS services, particularly Amazon Connect. Drives DevOps practices, automates CI/CD pipelines, and integrates GenAI solutions across North America and Asia.
**Expectations**
- Execute end‑to‑end development of scalable, secure AWS cloud applications.
- Mentor and influence engineering teams on best practices in cloud architecture, DevOps, and software quality.
- Manage large‑scale, distributed systems with high reliability and performance.
**Key Responsibilities**
- Design, implement, and maintain Amazon Connect infrastructures (Lambda, APIs, S3, etc.).
- Build and deploy Python‑based services, ensuring robust integration with other AWS services.
- Create and maintain technical design artifacts: data models, interface contracts, integration flows.
- Lead the implementation of DevOps tools (Bitbucket, Ansible, Jenkins, Docker, Terraform).
- Automate build, test, release, and monitoring pipelines to increase speed and reduce risk.
- Collaborate with product, operations, and compliance teams to define requirements and security controls.
- Assess and mitigate architectural risks, perform root‑cause analysis, and drive continuous improvement.
- Contribute to global reusable components and best‑practice guidelines.
**Required Skills**
- 10+ years of professional software development experience.
- Deep expertise in AWS (Lambda, API Gateway, S3, CloudFormation/Terraform, IAM, CloudWatch).
- Advanced Python programming (including lambda functions, REST APIs).
- Strong Java experience preferred.
- Proven experience with Amazon Connect, contact‑centre architecture, and related telephony integrations.
- Hands‑on DevOps: CI/CD, version control, infrastructure as code, containerization, automated testing.
- Familiarity with GenAI technologies and data‑driven solutions.
- Excellent analytical, problem‑solving, and communication skills.
**Required Education & Certifications**
- Bachelor’s degree in Computer Science, Engineering or related field.
- AWS certifications preferred (e.g., AWS Certified Solutions Architect – Professional, DevOps Engineer – Professional).
- Relevant security clearance (e.g., Reliability Status Clearance) is a plus.